Compare and book 4 Star hotels in Berwick St James, Salisbury

"Booked and paid last year for room with king bed. Didnt get that. No explanation why from staff. Room was in old part with no ventilation and double bed that needed to be replaced years ago. Pillows were terrible. Floors created and shower water got stuck on scalding and needed to be fixed. All over very disappointing stay. "

"Room was fine , "

"Great location and very friendly and helpful staff. Parking was a bit of an issue as we arrived later in the afternoon. Hotel was pleasant for a one night stay but small room and a large stain on the carpet greeted us as we opened the door to enter. Had all the amenities necessary."

"Nice clean and quiet room. Pleasant staff. Nothing spectacular either good or bad. Which was perfect. It was just what I needed. "

"The property is in the middle of town so very convenient for a look around the following day. There was plenty of room for the 3 of us in the room (69 year olds). The beds were comfy and clean as was the bathroom. The decor was a little sad in the rooms but the comfort and price more than met expectations. My biggest concern was that we were put in the 2nd floor, with no lift and I have big mobility problems and struggled to get up and down the stairs. When asked if there was a similar room on the bottom floor I was told it was for two adults and a child only. I feel this is discriminating against disabled people (pensioners) who may not want a single room. And the risks of vacating the hotel in case of a fire would be a huge problem. To finish on a high note, the breakfast was very good, and we went back for a drink at lunch time and the food looked amazing but we were too full to eat after the size of the breakfast. "

"The hotel was nice but the rooms weren’t sound proof so we could j"

"Food was great, dinner was fantastic. Bed very comfortable. Service was patchy at best. I couldn't order a flat white with breakfast because they were 'too busy'. There were 3 tables occupied in breakfast room! There are much better hotels for £300+ per night"

"The spa facilities are excellent as is the food. The staff in the restaurant were lovely - friendly and enthusiastic. They were a pleasure to talk to. "

"The staff are friendly and we secured the room we wanted. The restaurant is excellent, it serves great steak!! The hotel is very old, so things do creak a bit. Salisbury shopping isn’t the best with a few empty units."