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Friendly, helpful gentleman on reception. Room clean enough. Wall lamp shades broken but lamps still working. Ceiling light didn't work. Room 101 situated next to a main door so heard door open and close all through the night as people entered the corridor. Not good especially as we had our 2 dogs ...
The hotel is very simple but is good located next to the city center, the staff in the hotel are very nice and breakfast is excellent. I recommend the hotel.
Our room was on lower level .. just as well as i broke my foot just before setting of on our journey ... stunning room..decor beautiful..spotless and first time I had been left hot chocolate instead of just tea & coffee..I'm alergic to caffine so very pleased. Right by the river with seating area ...
Finally a hotel that does not use artificial fragrances in everything! My wife was very happy about that. If you have MCS this is the hotel for you. Not a fancy place but good value and very convenient to everything in York.
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