Title: Mercure Madrid Centro Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Madrid Centro Hotel with a bar, 3-minute walk to Prado Museum ![Daily buffet breakfast (EUR 17.50 per person)](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/c013439d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/916952c6-c10d-4b1a-8b34-c3cd97a9cd96-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/b2818c37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/de84aa7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 Double Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/45b31b3f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Puerta del Sol and Gran Via, Mercure Madrid Centro offers a convenient base with practical amenities. Guests love the on-site coffee shop, laundry services, car rentals, and relaxing bar. Visitors praise the helpful staff after visiting the Prado Museum. 8.6 Excellent ## Popular amenities - - Bar - Parking available - Room service - 24/7 front desk - Housekeeping £117 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=660104&PinnedHotelID=660104&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/fc4aa904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed 9.0 Wonderful 11 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Blackout curtains Down duvet Soundproofed rooms Individually furnished Individually decorated Air-conditioning Free cots/infant beds Blackout drapes/curtains - 215 sq ft - Sleeps 2 - 1 Double Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/0ed7fa82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Single Beds 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Blackout curtains Down duvet Soundproofed rooms Individually furnished Individually decorated Air-conditioning Free cots/infant beds Blackout drapes/curtains - 215 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/fc4aa904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds 8.8 Excellent 15 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Blackout curtains Down duvet Soundproofed rooms Individually furnished Individually decorated Air-conditioning Free cots/infant beds Blackout drapes/curtains - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/fc4aa904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Single Bed 9.8 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning HDTV Down duvet Blackout curtains Premium bedding Soundproofed rooms Individually furnished Individually decorated Air-conditioning Blackout drapes/curtains Down comforter - 172 sq ft - Sleeps 1 - 1 Single Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/fc4aa904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds 8.8 Excellent 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning HDTV Down duvet Blackout curtains Premium bedding Soundproofed rooms Individually furnished Individually decorated Air-conditioning Blackout drapes/curtains Down comforter - Sleeps 2 - 2 Single Beds ![Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/670000/660200/660104/f22c72a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning HDTV Down duvet Blackout curtains Premium bedding Soundproofed rooms Individually furnished Individually decorated Air-conditioning Blackout drapes/curtains Down comforter - Sleeps 3 - 1 King Bed ## You may also like Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1199100/1199013/8daf1e7c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Puerta América Chamartín - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 974 reviews £105 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=b5dce780-4808-43ef-8e83-3631a667ba99&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine, pool views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2470000/2466900/2466861/505aea62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Nuevo Boston San Blas-Canillejas - Pool - Free airport shuttle - Free WiFi - Restaurant 9.0 Wonderful 1,935 reviews £81 includes taxes & fees 9 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Mercure-Madrid-Centro.h660104.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Mercure-Madrid-Centro.h660104.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41381%2C-3.69459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zTA0Kwgg_2EgteStSgK0kSCE8-M=) Lope De Vega 49, Madrid, Madrid, 28014 #### What's nearby - Prado Museum - 2 min walk - 0.1 miles - Puerta del Sol - 8 min walk - 0.5 miles - Gran Via - 8 min walk - 0.5 miles - Plaza Mayor - 14 min walk - 0.8 miles - El Retiro Park - 19 min walk - 1.0 mile #### Getting around - Anton Martin Station - 6 min walk - Atocha Cercanías Station - 13 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive #### Restaurants - ‪Cafetería Restaurante Prado - ‬3 min walk - ‪Los Rotos - ‬2 min walk - ‪Bar La Platería - ‬3 min walk - ‪VIPS - ‬3 min walk - ‪La Dolores - ‬1 min walk ## About this property ### Mercure Madrid Centro Upscale hotel near Prado Museum Near Puerta del Sol and Gran Via, Mercure Madrid Centro provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre. You'll also find perks such as: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - Express check-out, multilingual staff and a computer station - Tour/ticket information, a vending machine and concierge services - Guest reviews say great things about the helpful staff Room features All 60 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - 42-inch HDTVs with satellite channels - Daily housekeeping, desks and phones ## Similar properties ![Daily buffet breakfast (EUR 25 per person)](https://images.trvl-media.com/lodging/1000000/10000/4200/4159/f24c9d22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson RED Madrid Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 761 reviews £141 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4159&PinnedHotelID=4159&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/523400/523313/w2561h3837x0y3-a3607025.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Madrid Nacional Madrid Centro - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews £149 includes taxes & fees 23 Nov - 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A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - Bicycle rentals - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 474 square feet of conference space - Business centre - Computer station - Meeting room ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lift (80 centimetre wide door) - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 42-inch HDTV with satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 17.50 per person - Covered self-parking fee: EUR 31.5 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply ### Property is also known as Hotel Lope Hotel Lope de Vega Hotel Lope de Vega Madrid Hotel Lope Vega Lope de Vega Madrid Lope Hotel Mercure Madrid Centro Lope Vega Hotel Mercure Centro Lope Vega Hotel Mercure Madrid Centro Lope Vega Mercure Centro Lope Vega Mercure Madrid Centro Hotel Mercure Centro Lope De Vega Hotel Mercure Madrid Centro (Lope de Vega) Mercure Madrid Centro Hotel Mercure Madrid Centro Madrid Mercure Madrid Centro Hotel Madrid ## Frequently asked questions ### Is Mercure Madrid Centro pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Mercure Madrid Centro? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Madrid Centro on 1 Dec 2025 start from £117.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-Mercure-Madrid-Centro.h660104.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Madrid Centro? > Self-parking is available for EUR 31.5 per night. ### What time is check-in at Mercure Madrid Centro? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mercure Madrid Centro? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Mercure Madrid Centro located? > Located in Madrid Centro, this hotel is within a 5-minute walk of Paseo del Prado and Prado Museum. Gran Via and Plaza de Santa Ana are also within 10 minutes. Anton Martin Station is 6 minutes by foot and Estación del Arte is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Madrid Centro Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 9.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 463 8 - Good 402 6 - Okay 98 4 - Poor 24 2 - Terrible 13 ### 10/10 Excellent #### Oday 10 Jul 2025 Very nice hotel ##### Oday Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rosalinda A 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around. ##### Rosalinda A Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Joseph 6 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location near Prado and comfortable. ##### Joseph Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Hanna 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, modern and clean. Great location, easy walk to train station. Bed was comfortable, shower water pressure was great. Staff is very friendly and helpful. Would definitely stay again. ##### Hanna Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Emma 11 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location for going to the Prado. We travelled with older relatives and this let us spend the whole day in the museum. Awesome kind staff, too, thanks Mercure Centro team! ##### Emma Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### William 4 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a no-nonsense small hotel, with basic amenities. It is very clean and convenient, and has an excellent staff that responds within minutes to every request. The breakfast is very nice as well. ##### William Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Jesus Andres 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great ##### Jesus Andres Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Eloy 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very well situated. Good services. Absolutely clean ##### Eloy Stayed 1 night in Oct 2023 ### 6/10 Okay #### Eric 4 Apr 2024 The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation. ##### Eric Stayed 1 night in Apr 2024 ### 8/10 Good #### Sana 18 Sept 2022 Liked: Cleanliness, staff & service, room comfort #### Very convenient The hotel is central to many attractions, which made it easy for us to venture around without the need for transportation. Service was good. We arrived early and we were granted access to our room before the required check in time. There was not much interaction with the staff as we were out most of the time. The facility is clean and neat, but it definitely needs a face lift. Although the rooms are cute and neat with wooden floors, the closets look outdated. The staff was helpful. ##### Sana Stayed 3 nights in Sep 2022 ### 6/10 Okay #### Jane 27 Oct 2025 Breakfast was very disappointing, poor quality cheese and cold meats, pastries, eggs and the coffee and milk were not good ##### Jane Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Ricardo 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien localizada la propiedad, la atención del personal es muy agradable. Ideal para estar en Madrid cerca de todo lo importante. Felicidades. ##### Ricardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Diane 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay. ##### Diane Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Charles 30 Aug 2025 Liked: Cleanliness Disliked: Staff & service Not a friendly staff and tiny elevators, but excellent location in the museum district. ##### Charles Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Erdwin 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención y el servicio del personal fue realmente excelente ##### Erdwin Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Verified traveller 9 Aug 2025 Disliked: Staff & service #### Mercure Madrid Centro nunca mais! O hotel é bem localizado e o quarto é confortável, no entanto mal insonorizado ouve se tudo pela porta do quarto, e o pior de tudo é o comportamento dos empregados no pequeno-almoço, não levantam os pratos sujos, a hora de fecho é as 10:30 mas às 10h15 já começam a tirar as coisas, tornando o pequeno-almoço almoço um momento de stress, tive que me chatear 2 vezes, muito mau mesmo. Na receção também uma parte dos empregados muito mau, o check in foi muito pouco simpático, tinha pedido 2 quartos próximos várias semanas antes e deram me 1 no primeiro piso e outro no 4 piso! Como se não bastasse pedi uma recomendação para o restaurante no dia da chegada e a miúda sem formação enviou nos para uma ratoeira, restaurante caro sem opção para miúdos, no restaurante perguntaram quem nos tinha enviado para lá o que foi muito estranho. Muito pouco profissionalismo, não entendo como uma cadeia como a Mercure tem um staff tão mau e sem formação. ##### Verified traveller Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Verified traveller 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel was ok We didn’t have any food. Internet access dipped in and out which sometimes was annoying when looking for specific places to visit. Bed was quite comfy. ##### Verified traveller Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Julia 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente! El personal es muy amable y dispuesto a brindar un apoyo real. La habitación para personas con capacidades diferentes tiene el baño muy amplio y esta bien adaptado. Sin duda lo recomiendo y volveria a regresar ##### Julia Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Christian 1 Aug 2025 Liked: Cleanliness, property conditions & facilities El personal de recepción podría ser un poco más empatico con los huéspedes, más si tienen errores ellos y no los solucionan, ##### Christian Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MARTHA GEORGINA 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buena ubicación ##### MARTHA GEORGINA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### SERGEI 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### SERGEI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### SERGEI 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities GOOD ##### SERGEI Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Gary 15 May 2025 Liked: Amenities Close to central sites. Staff was super friendly. Breakfast was excellent ##### Gary Stayed 3 nights in May 2025 ### 10/10 Excellent #### David 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best for a Paseo del Arte visit to Madrid Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius. ##### David Stayed 5 nights in May 2025 ### 10/10 Excellent #### ALICIA 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Me encanta !!! 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