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Overview of Leonardo Hotel Madrid City Center

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  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room

    4.8/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Single Bed
    More details
  • Comfort Triple Room

    4.5/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More details
  • Comfort Room

    4.5/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 Single Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 267 out of 584 reviews
5 - Excellent 46%
Rating 4 - Good. 249 out of 584 reviews
4 - Good 43%
Rating 3 - Okay. 48 out of 584 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 584 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 584 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Stayed 4 nights in Aug 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book at this hotel. Unable to fly to Madrid due to COVID-19. They refused to amend my booking to a later date and retained all my money. Shocking.
Stayed 4 nights in Aug 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY DISAPPOINTING
It´s sad to learn how some property managers lack empathy for all people affected by COVID-19 pandemic, Very bad service and total lack of predisposition to accommodate changes in reservation due to this extraordinary emergency situation. It is very¡y disappointing.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - and very helpful under stress
The location of the Leonardo is great. Close enough to everything, but not on a super-busy street. Unfortunately, our stay began just as COVID started to appear. We rushed out after only 2 days. The hotel staff was VERY helpful. Breakfast is good, the hotel is great, the bed is comfortable, the room is fantastic. When we return to Madrid, we will FOR SURE stay at the Leonardo.
Stayed 8 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the staff and the neighborhood. We fell in love with the Chamberi/Malasaña area. If we could swing it, we'd move to this part of Madrid without hesitation. If not, we would book this hotel again without hesitation. Tons of stores of every kind in a quiet, safe neighborhood. Loved it!!
Stayed 2 nights in Mar 2020

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