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"Very helpful getting me transportation to the Cruise port in downtown Southampton. Everyone was helpful and polite."

"Checking in at the bar area was different with no designated lobby area but the staff were great. I did not like that they were cashless in the restaurant.Over all it is a good hotel and very convenient to everything."

"Fantastic experience! Very friendly and helpful staff. Will definitely stay again. Highly recommend. "

"Excellent service overall"

"The Ibis budget Southampton is a nice property within 10 minutes walking distance from the Central train station, and the Old town. Ask for a room on the north west side of the hotel(Non-smoking rooms) The other side, facing McDonald’s and TGI Fridays gets a lot of street noise, that you can hear if you keep the window open. I would also like to give five gold stars to one of their employees at the reception desk. Pedro was fantastic, and extremely helpful not only to me, but to many guests! Definitely an asset to the property! There are restaurants in two hotels next-door, a TGI Fridays, and McDonald’s right next to the hotel. Also, I would recommend IKEA, which is a few minutes walk away. They have a restaurant on the fourth floor, serving, reasonably priced meals, more of a cafeteria than a restaurant. The salmon plate was 7 British pounds, and they also serve fish and chips, Swedish meatballs, salads, and several desserts."

"everything was fine except the dining - was absolutely terrible. the breakfast was fine just the evening meals were all rated zero! we also noticed room dining full meals on trays in the corridors - barely touched."

"Very beautiful hotel. Clean and very relaxing environment. The staff helped me out in many ways because of questions that I had. Will definitely stay there again"

"It was very clean. The staff was very attentive"

"Very service oriented staff. Lovely place to stay before a cruise. "