Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Alan from melbourne

good location

Posted 28-Mar-2014
Pros: good location and friendly staff
Cons: there are loud speaker noise (maybe from a pub or bar or clubs, not too sure), really loud noise around midnight to about 6am, bit hard to sleep
Location: eat and shopping
its in a good location, walking distance to all the shopping malls. the hotel staff and services are good and friendly, the room is good. i got a room eventhough i came early in the morning, which is a good service from the hotel. but one thing is there are loud speaker noise (maybe from a pub or bar or clubs, not too sure), really loud noise around midnight to about 6am, so its a bit hard to sleep. if that could be avoided, that would be really good.
5 out of 5
for Everyone
by A verified traveller

First time to Singapore

Posted 20-Mar-2014
Pros: The comfort of the staff's help when needed.
Cons: Better access to the street. Had to pass by the message offices where the lady's would try very hard to get you to come in.
Location: Very well centered. Major attractions were very close while the shopping area were within walking distance.
The hotel was very clean and well kept. The staff were extremely friendly and very helpful. I enjoyed my stay at the Concorde and was very pleased from the front desk to the maid service. Lounge area was quiet, peaceful and well equipped both with beverages and appetizers.
4 out of 5
for Everyone
by iain from UK

Concorde hotel

Posted 21-Feb-2014
Pros Free wifi Allowed to checkin early (1000) for free (but warned next time may be charged) Close to Orchard Rd Cons Rooms are looking a little past their best
3 out of 5
by Demi from Melbourne

Average stay in Orchard Road

Posted 01-Feb-2014
Pros: Quite central in Orchard Road.
Cons: The whole place needs a refurbished.
Location: Excellent location. Great area for shopping and full of restaurants.
The hotel is quite clean and we were upgraded to the 9th floor. However, the area is quite run down and dirty. You need to go up two sets of lifts just to get to your room. The breakfast was quite expensive for what you got and was not quite fancy compared to other hotels. The pool area is quite run down and needs to be refurbished. I got this hotel through a Mystery Hotel through Expedia but i found it cheaper through the hotels website.
5 out of 5
for Everyone
by Shannon from Adelaide, Australia

Modern, comfortable and clean, great location

Posted 05-Jan-2014
Pros: The hotel was clean, comfortable, spacious, modern and was in a great easy location.
Cons: Easier access to Orchard road which is what they are working on at the moment anyway.
Location: The hote is on the end of Orchard road and so is very convenient.
I only had one night here as I was on a 19 hour lay over in Singapore. I checked in late and the staff were friendly and helpful and accomodating of my request for a late checkout.
3 out of 5
by Azidy from Kuala Lumpur

Hotel is in the midst of renovation

Posted 09-Nov-2013
Pros: The room is quite good.
Cons: Toothbrush and shaver should be standardised items in the toilet.
Location: Near to shopping area.
The entrance is confusing and dodgy. The hotel is in the midst of renovation.
4 out of 5
for Everyone
by Gerard from New York

Nice hotel, but a bit dated.

Posted 24-Oct-2013
Pros: Convenience to Orchard Road.
Cons: The rooms need to be remodeled.
Location: Orchard Road convenient for shopping eating.
The lobby was very nice , along with the coffee shop , but the rooms looked a bit old. Construction was going on outside the hotel.
3 out of 5
for Everyone
by Josie from Malaysia

My experience at Concorde Singapore

Posted 17-Aug-2013
Pros: Convenience along Orchard road
Cons: Entrance area walkway that connects Orchard road with the mall / hotel is a little dark
Hotel experience was pleasant with the exception of the reception. Lines were long, and slow moving. And one of the receptionist was rather curt in dealing with us. And even though there was a sign that said priority would be given to guests who were headed to the airport at the taxi line, no such priority was offered.
5 out of 5
for Everyone
by Sherry from Blue Mountains, NSW, Australia

Value for Money in Expensive Singapore

Posted 29-Jul-2013
Pros: Position, and staff helpfulness with anything
Cons: ...the plumbing in our room need attention (noisy dripping tap!!)
Location: Central to good shopping and a cab fare away to Marina Bay Sands area
Delightful staff and convenient to everywhere in Singapore ($10 cab to most places). Middle of the road $$ restaurant and good for breakfast; even room service breakfast is competitive with outside restaurants or coffee shops;
5 out of 5
for Everyone
by William from Toronto, ON, Canada

4 star service with reasonable price.

Posted 24-Jul-2013
Pros: Big, clean and comfort room
Cons: The shops at the basement of the hotel.
Location: Prime location and a 5-minute walk to the MRT station.
There is one security feature which is not mentioned: You need to insert the room card to activate the elevator. It is great that the hotel offers the adapter socket for me-so I can use my two-pin charger on a three-pin socket.