Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jakarta

Great price for memorable stay

Posted 18-Nov-2014
I stay on 14-16 Nov celebrating my birthday. And I got excellent room with two decilious cakes! (by accident I think lol) The hotel is an old one but well maintained. The room still clean and all property working perfectly. The staffs were friendly at their top service attitude. Quick respon to my requests. Shout out to Rose for cleaning my room. I will give 5* when the room/hotel is fresly renovate. Overall I've had very nice & memorable stay. Would love too come back someday!
5 out of 5
Recommended
for Everyone
by A verified traveller

Central spot

Posted 14-Nov-2014
Very central location so easy to get around on foot or bus or the MRT (underground). Charming staff and lovely rooftop pool.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Nov-2014
Great location, good value. Premium room worth the difference, just for the cost of included breakfast and happy hour.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kuala Lumpur

Hotel on Orchard Road, convenient

Posted 22-Sep-2014
Good rooms with reasonable rates for Orchard road hotel. Parking at lobby area is convenient. Walking distance to shopping centers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne AUS

Terrific Location Excellent Staff

Posted 21-Aug-2014
Pros: Great location,excellent friendly and helpfull staff. Lovely food
Cons: As stated before the rooms need an upgrade especially the bathroom (this could be too expensive as they are all marble) but they are looking a bit sad
Location: The MRT is only ablock away a short walk especially when it is hot.Shopping is right on your doorstep.It is easy to get to most things by MRT
My brother and I stayed in the Concorde ( 14th - 19th Aug ) and had a terrific time there,I wasn't too sure whether to upgrade to the Premier Club,but it was well worth it. The staff are excellent and very friendly ( as are most people are in Singapore ),but nothing is too much trouble for the staff. Our room was good,always very clean but l think the bathroom needs an upgrade. There is currently a hotel being built next door,so the owners of the hotel need to renovate so they can keep up with the bookings,the terrific staff can only do so much. I would stay there again.
5 out of 5
Recommended
by A verified traveller

Great location! Excellent Reception staff

Posted 18-Aug-2014 on Hotels.com
A pleasant stay for elderly couple. Carpet was indeed quite old in need of change as per previous reviews. Beaufitul hotel and friendly, helpful staff. Would certainly consider staying again. There was something we were not sure of. The house staff knocked on our doors three days in a row asking to check the fridge bar twice, and when they could make the room for us. I would have thought checking the fridge bar can be done when they actually cleaned the room, and aint the door handle sign enough to indicate when the room is available for room service???
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 15-Aug-2014 on Hotels.com
Excellent service by the hotel staff..
4 out of 5
Recommended
by paulh

This traveller left a rating score only Posted 10-Aug-2014 on Hotels.com
3 out of 5
Recommended
by ABfrom San Diego

Buy a Carpet Cleaner for GODS Sake!!!

Posted 31-Jul-2014 on Hotels.com
Hotel lobby is nice, normal, restaurant better than expected but the room... Air con dripped all the time and in HOT and HUMID Singapore, you need a good air con, theirs just is not sufficient. I had them try to fix mine but no dice, so they gave me an upgraded room but same problem with aircon. The rooms are sooo in need of a face lift. The carpet was filthy, Filthy, FILTHY.... stained and disgusting! The overall condition of the room was a 2 star AT BEST! I travel all over, I have no idea who wrote the previous reviews, I read them and stayed based on those reviews. Food was good, staff was kind and nice but, I was curious about the price, being it was like $100 cheaper than all other hotels, now I know why. Find a new place, pay a little more, you will be happy.unless you don't mind disgusting spotted worn out carpets....
5 out of 5
Recommended
by Ventmondfrom Sydney

Unbeatable location

Posted 27-Jun-2014 on Hotels.com
Just what I needed while on business for a few days. Allowed quick and easy access to shopping and easy pick up for visitors.