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"Clean and convenient to Hnd airport "

"Location, location!! "

"Wonderful and helpful staff eager to make our stay a special one. Restaurant was delicious. Shuttle provided by hotel to and from train station was essential with luggage and very timely and efficiently run."

"Very clean hotel. The staff were so friendly and so outgoing! I think the only bad side was we paid for our breakfast and there is a miscommunication between hotels.com and this hotel. They gave us the breakfast, but it should have been a seamless process booking with them and getting the breakfast "

"This is a beautiful resort and the onsens were amazing, quiet, relaxing, rooms were lovely. The kasieki meal was superb, breakfast had 100 choices. Only complaint os coffee at night had coffee grounds in it. i recommend a two night stay so you may visit both baths. The pajama wear and takata wear were so awesome to wear all over the resort and to dinner! What fun. No racial prejudice felt at this resort. Also a great location to catch the cable car to the ropeway which is a must do! Take the romance car back to tokyo very easy! Try to see Mt Fuji at the lake ferry just breath taking!,"

"good"

"It is beautiful inside and ourside. I would think they would be an expensive hotel, but it is reasonably priced."

"Location super good. Comfortable to stay. "

"Excellent. The staff and the buffet breakfast is exceptional. I will be back. "