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"The property is very close to the on-off bus which we really enjoyed. It is close to the York Museum which is absolutely a must see. We walked a lot in York and found our location to be acceptable. If you are not a big “walker”, then you might want to stay closer to the center. The hotel was great. The breakfast was very good. The valet attendants were friendly. Valet parking is kind of pricey but pretty average for our experience in the UK. Room was comfortable and clean. Would recommend this hotel. "

"The staff can’t do enough for you. We dealt with Matt in reception and he definitely needs recognition. What a pleasant, kind and helpful young man. Overall I would definitely recommend. "

"Great service. The breakfast was good but very crowded. The staff did their best to keep up with the needs of the customers during breakfast. "

"As they say " you get what you pay for ". Absolutely that is true in this case, stunning 4* hotel . Everything is just perfect in this hotel. Totally faultless in every aspect . Perfect location for a nice walk to the city surrounded by nice shops and restaurants. If you want a luxurious stay after walking around york this is the hotel for you. "

"Could not fault the overall experience this was our first stay at a holiday inn would definitely try other holiday inns am a premier inn client normally "

"Overall good stay; I ticked the box at reception for the daily cleaning; later found out that the cleaner took our hand-cleaning soap and not replaced by another one. This led to a bit of inconvenience. As there was only another night stay after that, I didn’t report to anyone."

"Fantastic friendly service, characterful property and a pleasant change from a chain hotel. Not right in the centre but only a very safe 6-8min walk from Minster, shops, restaurants etc… Breakfast was outstanding and good value at £16 for juice, coffee, pastry, yogurt and fruit and Eggs Benedict. Full English a bit more, lighter options from £11. Quite a lot of parking outside at £15 a night (good for York) but it’s very tight & I’d advise contacting them to reserve a place. I got the last one right at the back and it was a real squeeze. Only negative for me was my twin room (124) had a skylight but no pole to close the blind. Hence my room was flooded with light from 5am. Reception were apologetic when I mentioned it."

"Wonderful staff. Delicious breakfast. Great value for money. Went for 2 nights and ended up extending our stay to 5. Beautiful building. Cant wait to return in August."

"Great stay, clean ,staff friendly, breakfast was OK not the best but hotel itself is lovely would return "