Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by Lic Roberto from colorado springs

the real mexico

Posted 04-Apr-2015 on Hotels
Very charming and quiet close to center of town. Loved the mexican ambiance
3 out of 5
for Couples
by Xavier from Le Mans

Hôtel pour romantiques pas trop exigeants

Posted 27-Mar-2015 on Hotels
L'hôtel est bien situé mais pas facile à trouver; le personnel est très aimable et serviable. La chambre est difficilement accessible (2 escaliers) et demanderait quelques retouches sur le plan du mobilier. Clé du coffre-fort jamais donnée
3 out of 5
for Couples
by Juan from Mexico

Not recommended at all.

Posted 14-Jan-2015 on Hotels
Perfect location. Very old facilities. Nice look though. The room has three floors, two of them unnecessary and useless, but they charge for that. Too high the price for what you get,
2 out of 5
for Couples
by Jon from Mexico

Priced High For What You Get

Posted 30-Dec-2014 on Hotels
Excellent location. Looks good externally. However hotel furnishings are showing their age. Only 1 of 4 staff we interacted with had minimal familiarity with English. They did not seem to know the local area, location of restaurants, or etc. No maps were available of the old town area. Breakfast consisted of 1 slice of white toast, 4 slices of banana, and some papaya. I am a tea drinker and the hotel had no black tea. We expected more based on the price we paid. If you stay here get the cheapest available room. Our deluxe room was certainly not worth the higher price we paid for it. I give the hotel an overall rating of two based on its good TV.
4 out of 5
for Everyone
by A verified traveller from Estado de México

Muy buena experiencia.

Posted 23-Nov-2014
El desayuno no es tan bueno, pero la habitación está excelente, tuve un incidente con el estacionamiento que es externo pero el personal del hotel lo resolvió de manera satisfactoria para mi. Lo recomiendo ampliamente.
5 out of 5
for Families
by Maria Elena from México DF

Hoteles maravillosos en una Cd. impecable

Posted 19-Nov-2014 on Hotels
El hotel es hermoso y el personal amable, atento y muy servicial; felicidades por todos sus servicios y personal calificado. Los desayunos son sencillos pero ricos. Está ubicado muy cerca muchas plazas hermosas y con muchos lugares a donde ir. El trovafest fue genial. Los negocios de la plaza fundadores excelentes.Ciudad impecable.
5 out of 5
for Everyone
by A verified traveller

Fin de samana Queretaro para correr en Qro.

Posted 06-Oct-2014
Excedio mis expectativas, es un lugar muy agradable y muy comodo el lugar es magico, las instaciones muy coloniales. Aparte muy cerca del centro
3 out of 5
for Everyone
by A verified traveller from Cd. de México

Experiencia en el Meson de la Merced

Posted 08-Sep-2014
Pros: La tranquilidad y la amplitud de las habitaciones.
Cons: las plantas que decorar el hotel y las habitaciones, el funcionamieto del aire acondicionado.
Location: Está en la zona centrica de la ciudad y tienes acceso a todos los lugares de entretenimiento y de interes cultural.
Es un inmueble antiguo, que te hace sentir en una ciudad colonial como lo es Queretaro, sin embargo sugiero que se ventilen las habitaciones para evitar el olor a encerrado y humedo, por otra parte que verifiquen el funcionamiento del aire acondicionado y de los controles remotos. Se descansa bien dado que no es un hotel muy grande que haya aglomeraciones de visitantes, a pesar de estar en la zona centrica está apartado del bullicio.
5 out of 5
for Business Travellers
by jim from Pachuca, Hgo.

Great for weekend family getaway

Posted 15-Jun-2014 on Hotels
A hotel with a difference! - a converted 'neighborhood' building around a large patio area dating back to the 17th century where it was first used as lodgings for monks from a nearby temple/convent and then later as a 'vecindad' - a community dwelling area, housing number of local families My room was a three floor unit conversion from one of the original homes, modernized but quainit and retaining the old world charm of the neighborhood. Just 5 minutes walking distance from the historic center of Queretaro the location is ideal for visiting this interesting part of the old town and despite lots of life in the center squares and streets the hotel location is completely quiet at nights and very safe. Like most of these types of hotel there are a few details which could be improved. My shower head was caked with lime scale and needed cleaning - no big deal. The included continental breakfast - a plate of fruit, toast and coffee could be improved for children with the addition of cereals, but otherwise no major problems. The staff were courteous and friendly. Since my room could accommodate 4 individuals I'll certainly be thinking to use the hotel again for a 'tourist' weekend visit with my family. Overall a very satisfying stay.
3 out of 5
for Everyone
by joe from Palatine, IL

Clean and rustic

Posted 20-May-2014
Cons: Remove or replace broken items. Needs some attention to detail.
Clean and rustic with convenient location to central historic district. Good value. Could be better on small details like small items in need of repair would give it a great quality look. A coffee maker in room would be great. Night staff was very helpful.