Ratings based on 453 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
72% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Denver, CO

Nice location, but no shower!

Posted 17-Oct-2014
Pros: Location
Cons: Overall accommodations.
Very nice location, but the hotel is in need of some upgrades. No shower in the bathroom, just a tub. There was a hole in the ceiling of the bathroom around the piping that you could see the room above through. Just basically older without any upkeep.
5 out of 5
Recommended
for Everyone
by A verified traveller from wales

Loved our hotel.

Posted 13-Oct-2014
We stayed for the weekend. Staff always helpful. Food lovely. We came away feeling rested yet ready for work. Going back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from midlands

You can be anonymous or sociable

Posted 12-Oct-2014
Pros: Budget prices and smoking rooms
Cons: The breakfast
Location: I generally visit friends but the coastline is spectacular
Always happy at the grand I visit twice yearly it has a homely atmosphere comfatable rooms at a comfortable price
1 out of 5
by A verified traveller

Was not impressed

Posted 06-Oct-2014
Small dingy room with no window. Only one plug socket worked. Terrible smell in the corridor. Only one bedside lamp worked and the fan was clogged with dust so could not be used. Would not stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller from n

Hotel is a central location.

Posted 05-Oct-2014
Had a lovely time in Scarborough and for the time of year weather was brilliant.
3 out of 5
Recommended
for Everyone
by A verified traveller from nottingham UK

Cheap and cheerful for a short stay

Posted 21-Sep-2014
a one night stay in a budget room- the hotel is ideal for short stays
3 out of 5
Recommended
for Everyone
by A verified traveller from West Yorkshire

Vintage Splendour

Posted 20-Sep-2014
We loved the hotel's vintage faded look, we enjoyed learning the hotels history and imagining how it would have been in its heyday. The food was good and good value for money. The staff were friendly and helpful, except one who needed an attitude or job change. The disappointment was the bedrooms.The first room we were offered was 'below stairs' and we really felt to be in the dungeon, the window was just a black hole. The second room was on the 2nd floor with a view over the road which wasnt too bad, the room was of a good size if a bit over furnished with a double bed and a single,various tables, a chair and wardrobe, all were clean and comfortable. The shock was in the bathroom, water was literally running down a corner of the wall next to the window. We had to put a towel on the floor to stop it spreading across the floor, the problem seemed to be blocked guttering. It was obvious this was something that had been going on for a while. Management need to really bring maintainence upto date, it's spoiling what would have been a lovely stay otherwise.
4 out of 5
Recommended
for Everyone
by A verified traveller from yorkshire

close to beach and town center hotel was.

Posted 17-Sep-2014
The food was lovely but the rooms where not perfect.
1 out of 5
by A verified traveller from Peterlee

Worst hotel

Posted 09-Sep-2014
Pros: nothing
Cons: Everything
Location: location is ok Things to do depend on weather.
Worst hotel I've e ver stayed in. 30 mins to check in. The hotel is run down and unclean from the entrance doors to the roof. If this is stiil open in 12 months I'll be surprised.
1 out of 5
by A verified traveller from Midlands

worst hotel room ever

Posted 06-Sep-2014
Pros: It was central
Cons: Don't put customers in these rooms. Put two people on at breakfast to check names off. Therefore cutting waiting times by half.
it said we had no view so presumed no sea view We were told our room was three floors down. It had no window at all. We never slept all night as it was far too hot asked to be moved but no room available. Lift not always available even with luggage. Would never stay here again or recommend it. Only positive we only had one night there.