Ratings based on 481 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom North Yorkshire

Very nice hotel relaxing

Posted 16-Nov-2014
Pros: Room staff and entertainment
Cons: Better lift availability
We booked this hotel at the last minute as we love Scarborough and have stayed here before the staff are very helpful the rooms are always clean with a very good ballroom, the turn on Saturday evening was excellent the female singer was wonderful here voice like an angel and multi talented. Thank you all for our stay.
3 out of 5
for Everyone
by A verified travellerfrom england

Take care.

Posted 04-Nov-2014
Pros: Over looking the beach
Cons: The breakfast.
Location: Over looking the beach.Nice for walking.
The hotel is over looking the beach.make sure you get a room with a window Breakfast could be better.
3 out of 5
by A verified travellerfrom Essex

Good but could be better

Posted 03-Nov-2014
Pros: Central location and great views of the South Bay
Cons: Concessions for local car parks, more reception staff
Location: It's Scarborough - go Google it!
We stayed at the Grand as we were guests at a wedding which had the reception there. The hotel is big and impersonal but its saving graces are it's cheap and the location is great for views of Scarborough and nearby shopping. Car parking is a nightmare and you'll probably end up paying £10 per day in the nearby multi-storey. Our room almost needed a map to find, down, round the corner, up, left, right, right etc but it was recently refurbished and good. Breakfasts were in a vast restaurant and it was mass catering so not the best experience. The staff who organised the wedding were great and could be more helpful and the reception venue and food were good. Would I recommend this hotel, well probably not as there are so many to choose from in Scarborough and plenty that where we've stayed that are better than the Grand, but then again probably not as cheap. The Grand was grand in it's heyday but out of choice we prefer smaller hotels.
3 out of 5
by A verified traveller

Price says it all

Posted 29-Oct-2014
Alright if your looking for a very cheep place to stay, basic room but fairly clean, also no double bed just 2 single beds even though i booked a double.
1 out of 5
by A verified travellerfrom derbys

Whole list of problems.

Posted 27-Oct-2014
Light bulbs out in bathroom, jacuzzi bath not working, dirty laundry left in corridor for hours and hours, totally understaffed
2 out of 5
by A verified traveller

Out of date

Posted 27-Oct-2014
Unpleasent wont stop there again it was like going back to the 1940s
2 out of 5
by A verified travellerfrom Denver, CO

Nice location, but no shower!

Posted 17-Oct-2014
Pros: Location
Cons: Overall accommodations.
Very nice location, but the hotel is in need of some upgrades. No shower in the bathroom, just a tub. There was a hole in the ceiling of the bathroom around the piping that you could see the room above through. Just basically older without any upkeep.
5 out of 5
for Everyone
by A verified travellerfrom wales

Loved our hotel.

Posted 13-Oct-2014
We stayed for the weekend. Staff always helpful. Food lovely. We came away feeling rested yet ready for work. Going back very soon.
5 out of 5
for Everyone
by A verified travellerfrom midlands

You can be anonymous or sociable

Posted 12-Oct-2014
Pros: Budget prices and smoking rooms
Cons: The breakfast
Location: I generally visit friends but the coastline is spectacular
Always happy at the grand I visit twice yearly it has a homely atmosphere comfatable rooms at a comfortable price
1 out of 5
by A verified traveller

Was not impressed

Posted 06-Oct-2014
Small dingy room with no window. Only one plug socket worked. Terrible smell in the corridor. Only one bedside lamp worked and the fan was clogged with dust so could not be used. Would not stay again.