Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller

Close to town

Posted 18-Aug-2014
Was a bit wary of staying after seeing some poor reviews but have to say wasn't as bad it's made out to be. Yes decor could do with updating but room was clean. Do was bedding. Bed was really comfy with extra pillows . Overall not bad value for money.
4 out of 5
for Everyone
by A verified traveller from Redcar

Very nice victorian hotel

Posted 13-Aug-2014
Pros: The age and decor, also all the staff were helpful and friedly
Cons: advertise that some rooms might not have windows
Location: near the town centre and tram down to the beach
Hotel and staff are great, for a victorian hotel it is in excellent condition, the only downside was the room did not have any windows which we were not informed about, apart from that it was a nice stay
1 out of 5
by A verified traveller from manchester

An old hotel in need of some TLC

Posted 04-Aug-2014
The location of the hotel is great but the hotel itself is very shabby, tired and crudely maintended. I ended up with a basement room with no window and a smell of damp. It was clean but there was a piece of the roof missing from the ceiling and most things in there were tired or broken...even the lightbulbs.
3 out of 5
for Everyone
by A verified traveller from Liverpool

Close to all amenities

Posted 31-Jul-2014
Pros: Hotel has a lot of character (Victorian)
Cons: Car Parking; If you can not find an on street space nearby it will cost you £10.00 per day to park Breakfast: service bad and very poor quality
Location: Location is excellent and tram service to seafront is very quaint
Bedrooms very dated but clean Very old TV facility in bedrooms
1 out of 5
by A verified traveller from york

Old hotel should be demolished

Posted 30-Jul-2014
Pros: The staircase
Cons: Too much improvement needed couldn't be done
Location: On the beach front
It was awful changed rooms. Then in the morning the worst smell of sewage came up the plug hole. I can honestly say I've never stayed anywhere so bad and would certainly never go back
3 out of 5
for Everyone
by A verified traveller from iom

Booked through Expedia

Posted 22-Jul-2014
Booked through Expedia requested 2 lovely rooms one decorated for a 50th birthday .got a dirty small room no 50th birthday even recognised ,this was upsetting as Expedia was told this was a birthday treat very disappointed
3 out of 5
for Families
by A verified traveller from fy52lp

WE only stayed one night .

Posted 21-Jul-2014
Pros: been before
Cons: move the bed round
Location: close to beach
WE where at the royal across the road,but could not get a 3rd night ,only thing wrong was the bed was right up to the wall
1 out of 5
by A verified traveller from england

Grand building

Posted 06-Jul-2014
Pros: Nothing
Cons: It would take to long to say
Location: Convenient location for a English sea side resort
Would not recommend any one to stay would like to think of something positive to say about the experience but unable to. Room was smelly breakfast awful and certain staff need retraining in people skill.
3 out of 5
for Everyone
by A verified traveller from east yorkshire

hotel britania scarborough.

Posted 05-Jul-2014
Pros: close to everything.
Cons: bedrooms,new carpets and painting.
Location: near to shops and bars. the castle worth a look.buses to bridlington and filey also whitby and robinhoods bay well worth a fisit.
hotel is very dated,our rooms, 1 double,1twin had no windows,made it a bit closterphobic,also small not much room to move about,needed updating but beds were clean,also bathroom. breakfast was included and was exelant.overhall we got what we payed for. very plesant stay,would stay again.
1 out of 5
by maureen from durham


Posted 25-Jun-2014
Very disappointed with hotel. Room awful. Said sea view but had to climb on bed to look out the small window. Small room very old fashioned. Hotel in general in need of refurbishment. Dining area quite dirty tables not cleaned. Entertainment rubbish. One girl who sang same songs two nights running.Would not go back which is a shame as good location.