Although this hotel had clean and comfortable rooms, we had a few problems. One is that it's in the middle of a not very savory strip in Matsuyama ( lots of drunkards on the street and people loitering). The other is that the staff is not as polite and helpful as in other hotels throughout Japan (perhaps reflecting the rough area...). It's an OK place to sleep in if you ignore the things noted above.
We enjoyed staying in this hotel. Very clean and in a good location. The staff was very friendly and helpful. We were traveling as a party of four. We rented two rooms. The staff made sure our rooms adjoined so that we could all be together as a family. Free Wi-Fi would make this an even better hotel. But overall I have to say a great value, clean hotel, and really good customer service.
Mark from Honolulu
Hotel JAL City Matsuyama is conveniently located for those on business or leisure travel. As the hotel faces the moat of the …More
I booked this hotel for me and my boss as we were travelling on business. It was very embarrassing to see that the room contained free condoms, porn TV which was on when you switch the TV on and it was also the alarm (!!), a feather (god knows what the purpose of this was!) and a brochure for baby dolls for sale. It was extremely embarrassing as you would imagine. What if I went there with children? Seriously!! Honestly, remove this hotel from your website or at least put a warning saying something like "for adults only"!!! I would ask for the money back as the embarrassment was way too much!
"Nice, big rooms and centrally located. Good value."
Big room, very good location not too far from the base of the Matsuyama castle ropeway. Right next to the Okaido streetcar station, which is about 10 minutes from the JR station and an easy walk to the bus station from the airport.
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