Title: Candeo Hotels Matsuyama Okaido Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11089816&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candeo Hotels Matsuyama Okaido Shopping therapy meets relaxation at this central Okaido hotel where on-site massages provide the perfect counterbalance to retail adventures ## Photo gallery for Candeo Hotels Matsuyama Okaido ![Spa - Candeo Hotels Matsuyama Okaido (Matsuyama)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/9512daec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Candeo Hotels Matsuyama Okaido (Matsuyama)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/c2f185ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Candeo Hotels Matsuyama Okaido (Matsuyama)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/6d3aefa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Candeo Hotels Matsuyama Okaido (Matsuyama)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/286cdb30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (JPY 1980 per person) - Candeo Hotels Matsuyama Okaido (Matsuyama)](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/c12cc2bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candeo Hotels Matsuyama Okaido, in Okaido's shopping district, offers a balanced experience. Guests recover from shopping with massages or unwind with drinks at the bar. Practical amenities like WiFi and dry cleaning are supported by a notably helpful staff. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Free Wi-Fi - Air-conditioning - Bar - Laundry room £66 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-28&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-28&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11089816&PinnedHotelID=11089816&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Superior Sofa King Room, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa King Room, Non Smoking 9.2 Wonderful 22 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 183 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Sofa Twin Room, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/51e81424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Twin Room, Non Smoking 8.6 Excellent 27 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 215 sq ft - Hill view - Sleeps 4 - 2 Single Beds ### View all photos for Superior Sofa Double Room, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Double Room, Non Smoking 9.4 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 183 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult) ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/51e81424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Twin Room, Non Smoking (For 1 Adult) 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 215 sq ft - Hill view - Sleeps 1 - 2 Single Beds ### View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult) ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa Double Room, Non Smoking (For 1 Adult) 8.8 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 183 sq ft - City view - Sleeps 1 - 1 Double Bed ### View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult) ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/800abb28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Sofa King Room, Non Smoking (For 1 Adult) 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 183 sq ft - City view - Sleeps 1 - 1 King Bed ### View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult) ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/c68c6c9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wide-Desk Double Room, Non Smoking (For 1 Adult) 8.6 Excellent 19 reviews ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 183 sq ft - City view - Sleeps 1 - 1 Double Bed ### View all photos for Executive Room, Non Smoking (Sofa King) ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/5f984e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Non Smoking (Sofa King) ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Bidet Shower/bath combination - 226 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive King, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/3daf1226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King, Non Smoking ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Private bathroom Hairdryer - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive King Room for Single Use, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/3daf1226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room for Single Use, Non Smoking ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Hairdryer Bidet - Sleeps 1 - 1 King Bed ### View all photos for Executive King Room Single Use with Sofa, Non Smoking ![Premium bedding, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/12000000/11090000/11089900/11089816/5f984e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room Single Use with Sofa, Non Smoking ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Private bathroom Hairdryer - Sleeps 1 - 1 King Bed ### Superior Double Room Single Use, Non Smoking ### Highlights Soundproofed Air conditioning Fridge LCD TV Premium bedding Blackout curtains Private bathroom Hairdryer - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsuyama-Hotels-Candeo-Hotels-Matsuyama-Okaido.h11089816.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsuyama-Hotels-Candeo-Hotels-Matsuyama-Okaido.h11089816.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.84095%2C132.77058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=btdun_avpWUakBSVtgHxMLy9OUU=) 2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004 #### What's nearby - Saka no Ue no Kumo Museum \- 1 min walk \- 0.1 miles - Matsuyama Castle Ropeway \- 6 min walk \- 0.3 miles - Shinonome Shrine \- 8 min walk \- 0.5 miles - Ehime University Museum \- 15 min walk \- 0.8 miles - Dogo Onsen \- 3 min drive \- 1.4 miles #### Getting around - Matsuyama Station - 8 min drive - Dogo Onsen Tram Stop - 10 min drive - Matsuyama (MYJ) - 20 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪フルーツパーラー みしま - ‬1 min walk - ‪びいどろ - ‬1 min walk - ‪マクドナルド - ‬1 min walk - ‪蔵木 - ‬1 min walk ## About this property ### Candeo Hotels Matsuyama Okaido Hotel near Dogo Onsen You can look forward to shopping on-site, dry cleaning/laundry services and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Full breakfast (surcharge), multilingual staff and a vending machine - A lift and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 215 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Other amenities include: - Bidets, free toiletries and hairdryers - 40-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Premium bedding, down duvets, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/14000000/13200000/13195000/13194971/w2877h2157x0y3-a7c53864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Matsuyama Ichibancho - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £46 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=13194971&PinnedHotelID=13194971&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/20000000/19950000/19940500/19940409/6edcba9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Matsuyama Natural Hot Spring Okaido - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,000 reviews £55 18 Jan - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,004 reviews £26 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=552020&PinnedHotelID=552020&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9640000/9631400/9631364/20c88752.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dogo-Kan Dogo Hot Spring - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 9.6 Exceptional 49 reviews £118 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=9631364&PinnedHotelID=9631364&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/91000000/90920000/90911700/90911696/6fa093c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Route Inn Matsuyama Chuo -Katsuyama Dori- Ichibancho - Free Wi-Fi - Air-conditioning - Parking available - Laundry room 8.8 Excellent 139 reviews £53 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=90911696&PinnedHotelID=90911696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available ### Food and drink - Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children - A bar/lounge ### Things to do - Shopping ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible path of travel ### More - 1 building - 13 floors - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with digital channels ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Candeo Hotels Matsuyama Okaido Hotel Candeo Hotels Okaido Hotel Candeo Hotels Matsuyama Okaido Candeo Hotels Okaido Candeo Hotels Matsuyama Okaido Hotel Candeo Hotels Matsuyama Okaido Matsuyama Candeo Hotels Matsuyama Okaido Hotel Matsuyama ## Frequently asked questions ### Is Candeo Hotels Matsuyama Okaido pet-friendly? ### How much does it cost to stay at Candeo Hotels Matsuyama Okaido? ### How much is parking at Candeo Hotels Matsuyama Okaido? ### What time is check-in at Candeo Hotels Matsuyama Okaido? ### What time is check-out at Candeo Hotels Matsuyama Okaido? ### Where is Candeo Hotels Matsuyama Okaido located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candeo Hotels Matsuyama Okaido Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 533 8 - Good 337 6 - Okay 76 4 - Poor 34 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Robert 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel with very friendly staff. Excellent location in the heart of Matsuyama. ##### Robert Stayed 5 nights in Oct 2025 ### 8/10 Good #### かい 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities japanese style breakfast is good. it is nice to have onsen in city! ##### かい Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Naomi 27 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very efficient, still great service with personal touch. ##### Naomi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Miho 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall it was a great hotel to stay. Breakfast was great, too! ##### Miho Stayed 1 night in May 2025 ### 8/10 Good #### PHILIP 22 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay. Good location, safe and clean plus reasonable price. ##### PHILIP Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Kohei 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities It is so safty to stay. ##### Kohei Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### SooHyun 25 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort very comfortable during staying the hotel. ##### SooHyun Stayed 1 night in Feb 2025 ### 10/10 Excellent #### ? 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location ##### ? Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pablo 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance. ##### Pablo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### hitomi 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay. ##### hitomi Stayed 1 night in Apr 2025 ### 10/10 Excellent #### sanguk 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff is very friendly and the service is good, and I will definitely come back later ##### sanguk Stayed 5 nights in Dec 2024 ### 8/10 Good #### Ayumu 13 May 2025 Liked: Cleanliness, staff & service Breakfast buffet is great, but access to the property by car is extremely inconvenient! ##### Ayumu Stayed 1 night in May 2025 ### 2/10 Terrible #### かずとし 10 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities …………。 ##### かずとし Stayed 2 nights in Sep 2025 ### 8/10 Good #### hideto 9 Jun 2025 Liked: Cleanliness, staff & service, room comfort Thanks ![](https://a.travel-assets.com/ugc/hotel-reviews/d446b365-8a5f-47b3-b954-8a3ff7e62f75-1749454896532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hideto Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Charles 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet ##### Charles Stayed 3 nights in May 2025 ### 8/10 Good #### Masako 18 May 2025 Liked: Cleanliness, property conditions & facilities #### a little complaint The front staff did not explain about how to use the elevater or another facilities at the checking in. So I went back to check that. ##### Masako Stayed 1 night in May 2025 ### 8/10 Good #### Neslihan 25 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff ##### Neslihan Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Yuya 22 Dec 2024 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Backup plan Out of service for hot spring and room shower due to boiler failed. No other suggestion, credit not and so on. ##### Yuya Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Masayo 25 Dec 2024 Disliked: Cleanliness No hot water for one day, but no excuse ffor this. Towels & Bedspread-under sheet are not clean, they don't change every time. We can feel economical reasons not STG. ##### Masayo Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Michael 17 Feb 2025 The room was small for 3 people. We booked for 3 people but there were only 2 pillows and we had to go to the front desk to get another one. The bed was also small for 3 people. The toilet tank and the seat were dirty. I don't usually see that, but there was no place to put my clothes when I showered, so I was checking how clean the toilet was to put my clothes, and there was a lot of hair on the back of the toilet. It was a bad experience. ##### Michael Stayed 2 nights in Feb 2025 ### 8/10 Good #### Kouichi 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities 清潔でアメニティも充実しています。朝食ブュッフェもクオリティの高いものでした。全体的には満足です。 館内照明が暗めで、非常口の解錠方法の説明書きなどがライトが無いと読めません。その点だけがマイナスです。 ##### Kouichi Stayed 1 night in Jan 2026 ### 8/10 Good #### Chiyomi 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋もキレイで朝食も品数豊富で美味しく満足ですが、女湯のお風呂の温度がぬるく、特に露天風呂は寒くてすぐに出てしまいました。 残念でした。 ##### Chiyomi Stayed 1 night in Jan 2026 ### 8/10 Good #### まさる 4 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities 朝食のパンオショコラ美味しかったです。 街中で飲食店へのアクセスもいいので助かりました。 ##### まさる Stayed 1 night in Dec 2025 ### 10/10 Excellent #### MASAKI 2 Jan 2026 Liked: Cleanliness, staff & service スタッフの方が親切で助かりました ありがとうございました ##### MASAKI Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kyoko 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities とても快適に過ごせました。 ありがとうございます。 ##### Kyoko Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Nerva Boutique Hotel](https://www.expedia.co.uk/Rome-Hotels-Nerva-Boutique-Hotel.h2536412.Hotel-Information) > > [Hotel Saturnia & International](https://www.expedia.co.uk/Venice-Hotels-Hotel-Saturnia-International.h15374.Hotel-Information) > > [Spa Hotels in Oldham](https://www.expedia.co.uk/Oldham-Hotels-Spa-Hotels.0-0-d5653-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Lisbon](https://www.expedia.co.uk/Lisbon-Hotels.d2080.Travel-Guide-Hotels) > > [Grand Hyatt Athens](https://www.expedia.co.uk/Athens-Hotels-Grand-Hyatt-Athens.h21031.Hotel-Information) > > [The Oxfordshire Golf Hotel and Spa](https://www.expedia.co.uk/Thame-Hotels-The-Oxfordshire-Golf-Hotel-And-Spa.h4032729.Hotel-Information) > > [The New Inn Hotel](https://www.expedia.co.uk/Lechlade-Hotels-The-New-Inn-Hotel.h9471881.Hotel-Information) > > [Splash Landings Hotel](https://www.expedia.co.uk/Stoke-On-Trent-Hotels-Splash-Landings-Hotel.h1160988.Hotel-Information) > > [Hotels near La Mata Beach](https://www.expedia.co.uk/La-Mata-Beach-Hotels.0-l6256559-0.Travel-Guide-Filter-Hotels) > > [Hotels near Stadium of Light](https://www.expedia.co.uk/Stadium-Of-Light-Hotels.0-l6079503-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Laugharne](https://www.expedia.co.uk/5Star-Laugharne-Hotels.s50-0-d6084784.Travel-Guide-Filter-Hotels) > > [Marlborough house hotel](https://www.expedia.co.uk/Oxford-Hotels-Marlborough-House-Hotel.h24315679.Hotel-Information) > > [Al Habtoor Palace Budapest, Preferred Hotels & Resorts](https://www.expedia.co.uk/Budapest-Hotels-Al-Habtoor-Palace-Budapest.h432835.Hotel-Information) ### Flights > [Flights from Kempton Park (JNB) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/jnb/lhr/johannesburg-to-london) > > [Flights from Crumlin (BFS) to Luton (LTN)](https://www.expedia.co.uk/lp/flights/bfs/ltn/belfast-to-london) > > [Flights from Belgrade (BEG) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/beg/lhr/belgrade-to-london) > > [Flights from Hounslow (LHR) to Lesvos (MJT)](https://www.expedia.co.uk/lp/flights/lhr/mjt/london-to-mytilene) ### Activities > [Things to do in Richmond](https://www.expedia.co.uk/Things-To-Do-In-Richmond.d6144808.Travel-Guide-Activities) > > [Things to do in Brooklyn](https://www.expedia.co.uk/Things-To-Do-In-Brooklyn.d177851.Travel-Guide-Activities) ### Packages > [United Arab Emirates Holidays](https://www.expedia.co.uk/United-Arab-Emirates.d189.Holidays-City-Breaks) > > [United Kingdom](https://www.expedia.co.uk/lp/theme-holidays/kid-friendly-holidays/190/United-Kingdom) > > [Carding Mill Valley and the Long Mynd](https://www.expedia.co.uk/Carding-Mill-Valley-And-The-Long-Mynd-Church-Stretton.d553248634329764203.Attraction) ### Holiday Rentals ### General ---