Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton

New Year Break

Posted 27-Jan-2015
Pros: Friendly staff & good location
Cons: Room was quite dusty on surfaces
Location: Quayside - stroll along the Tyne - Gateshead just across the bridge.
Quite a nice hotel in a good location by the quayside. Certainly recommend getting a taxi to/from the railway station. Quite a lot of steps and with suitcases not easy. Woken up at 0330 on New Years Day morning by an incident on our floor, could not get back to sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller

Relaxed stay

Posted 26-Jan-2015
A really nice stay. Nice hotel with pleasant staff. Room was clean, comfortable with a lovely view.
3 out of 5
Recommended
for Couples
by A verified traveller

NEW YEAR STAY

Posted 19-Jan-2015
Pros: Decent place to stay and quite decently prices for New Year in a UK city
Cons: Looking dated and a bit rough around the edges
Location: Lots of shops and drinking to be done In Newcastle .. The Sage and The Baltic are just across the river - use one of the many bridges, and the food UK
The hotel is a little out of the way .. along from the Quayside, but a pleasant 10 minute walk. Always promised myself a stay in Newcastle for New Year and I wasn't disappointed. Weather was decent , North East people's legendary craic and sociability excellent. Even though I spent much of the New Year's Eve celebrations with another friend at a hotel closer to the action, the Copthorne was very handy indeed ..
5 out of 5
Recommended
for Everyone
by A verified travellerfrom northumberland

excellent location for a night on the town!

Posted 16-Jan-2015
Second time staying here and will definitely return in the future. Staff were very helpful and friendly, room was lovely and breakfast was amazing just what you need after a night out!
3 out of 5
by A verified travellerfrom Lancashire

Not as expected

Posted 25-Dec-2014
Pros: Staff.
Cons: If there's plenty of choice, don't put people in the worst room. We visit Newcastle a lot, but this didn't make us want to try again particularly
Location: It's not a good location as it's away from most places we'd visit, so this is why we've avoided it every other time we've visited Newcastle
It was OK but we expected a little bit more from a Copthorne. We arrived early but that wasn't a problem. We had asked for a quiet room and we got one, though given the fact that it was 2 days before Christmas and not a weekend, it was quiet anyway. So the staff were very pleasant and accommodating. But the room - why that one? It was an odd room in that it was sandwiched next to function rooms and had two interlocking doors. No big deal just a bit disconcerting. It was the bathroom -the tap that needed a muscle man to shut off. We reported it and a handyman came almost straightaway and showed us a technique, saying there were only about 4 of these original taps left, in need of replacing. Why give us that room with so many to choose from? As we were going out, we reported it again as we still couldn't do it the way the handyman had. We were offered another room but by this time we needed to go and we weren't going to be able to come back until after 11pm. The plumber must have come back again - it still dripped but not as badly as with a lot of force we could get it better shut off. Still, unnecessary hassle. Shame. Also didn't think much of the pillows, they were so hard, I slept with a few rolled up t-shirts instead.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Darlington

Ok

Posted 08-Dec-2014
Clean hotel, friendly staff with great location but getting dated!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Livingston

Handy for my visit to the Metro Radio Arena

Posted 07-Dec-2014
Very good hotel. Only fault was internet signal was very poor. Other than that a very enjoyable stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom pc

Hotel agradable y céntrico

Posted 07-Dec-2014
Todo muy agusto, un hotel cómpdo, limpio y con personal muy amable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Prima!

Posted 05-Dec-2014
Ruime, schone kamer met zicht op de rivier. Heerlijk, uitgebreid ontbijt met vers fruit.
4 out of 5
Recommended
for Families
by A verified travellerfrom Remseck

Mitten in der Stadt und doch ruhig an der Tyne.

Posted 02-Dec-2014
Cons: Dekoration des Frühstücks.(Tisch deko, Vollständigkeit des Buffets) Aussenbereich der Hotelanfahrt.
Location: Durch die hängenden Gärten von Newcastle direct zum Bahnhof hat schon Charme, Ansonsten liegt es halt direct an der Tyne und das ist sehr schön.
Hotel ist schon ein schönes wenn auch nicht supermodernes Haus. Wichtig für mich war das Frühstück und das ist halt typisch britisch. Aber Obst war genug da und gelegentlich muss man halt nachfragen wenn die Bestände auf dem Buffet zur Neige gehen. Zimmer toll (5 Etage), prima Ausblick und sauber. Die Vorderseite des Hotels könnte man schon einladender gestalten. Trotzdem würde ich wieder hinfahren.