Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from plymouth

Fantastic room, with a excellent view of the Tyne

Posted 22-Oct-2014
Enjoyed all of the trip, location, staff, room etc all excellent
4 out of 5
Recommended
for Everyone
by A verified traveller from hartlepool

Great night

Posted 18-Oct-2014
Me and my partner had a great stay at the copthorne it in a ideal location if u want a night on the quayside Hotel staff verry friendly and helpfull, definetlly stay there again
2 out of 5
by A verified traveller from England

Good location hard access by car

Posted 06-Oct-2014
Pros: Location once found.
Cons: Refurbish it and employ better qualified waiting staff.
Location: Quayside city location with loads of cultural and outdoor activities available .
Reunion weekend,first evening the buffet was very limited and disappointing. Second evening the meal was better,staff were as helpful as they could be (they were Geordies after all) but were mainly very inexperienced. The room was attractive with lovely outlook over the river.IT was,however, very noisy from the trains,very "tired " in need of a good makeover.Our room had many faults e.g. Mould in the bathroom; wardrobe door did not close; towel rail falling off the wall in the bathroom to name a few.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seaham, Co Durham

Beautiful view of river - Shame no Swimming Pool

Posted 06-Oct-2014
Pros: Lovely room with stunning view. Afternoon tea was very enjoyable.
Cons: The bed was harder than we would have chosen - but as we were out celebrating my retirement a few drinks made sleeping easier.
Location: Ideal location away from the main night life but near enough for easy walk along the quayside. Also handy for train station, metro/buses, Shopping etc
We chose the Copthorne as it is ideally situated on the quayside and only 5 minutes from the night life. Also we wanted a hotel with a swimming pool. Big disappointment to find the pool closed earlier this year. I think this should have been made more clear at the time of booking.
3 out of 5
Recommended
for Everyone
by A verified traveller from Beaconsfield

Reasonably priced hotel.

Posted 29-Sep-2014
Pros: Lovely helpful staff.
Cons: Triple glazing the rooms to reduce the noise of the trains.
Location: On the quayside. Walking distance to bars etc, but uphill walk to the centre of town.
A large hotel on the quayside. Upside - good value, large room, helpful staff. Downside - you can hear the trains crossing the river on a nearby bridge.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Hotel by the Quay

Posted 25-Sep-2014
Pros: It's position
Cons: The bathroom was a bit tired and could do with up-dating
Location: We could walk to the Baltic Centre and the town centre, but this did take time, and was uphill!
I was staying with my daughter for our first visit to Newcastle. I enjoyed our large twin-bedded room over looking the Quay. This meant that we had to walk for 10/15 minutes to get into town, but meant we did have river views and it was quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Reading, UK

Nice hotel on the river

Posted 24-Sep-2014
Very central location in Newcastle, but only 20 minutes from airport. Bedrooms have great view over the Tyne. Really nice hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Wey Aye!

Posted 23-Sep-2014
Pros: Everything
Cons: Wifi speed. It's was terrible.
Location: Right on the riverside so nice views. Lots to do near by whether it's walking or driving.
Fantastic stay at this hotel, had a warm welcome from the staff, food was great and the rooms were clean. Also handy for the toon and railway station too.
2 out of 5
by A verified traveller

Outdated and Tatty

Posted 23-Sep-2014
Pros: Nothing
Cons: Everything
We booked to stay at the Copthorne for a leisure break. The public areas are ok and all the rooms have river views. The hotel entrance was dirty with paint peeling and weeds growing through the concrete. The same is true at the Tyne entrance. Windows/doors could have been cleaned. The rooms were apalling. We moved from one to another which was worse. The bathroom was dirty, the panelling on the bath looked like it had never been wiped, the bathroom door had gaps top and bottom and the veneer was peeling off. The rooms were simply very low standard. The TV didnt work properly, when we rang for help we were told it was a satellite problem and not their fault. The wi-fi was very poor too. When we checked in we were just given a list of things we had to pay for in addition to our booking. Breakfast, ok, but £12 per person per night was extortionate, we were staying 2 nights so an additional £48 on top of the almost £200 we'd paid for the stay. £7 per night for parking, another £14 and wi-fi, also chargeable per day. I would never stay here again. I'm surprised they are still operating given the amount of competition in the City. I wish we'd taken more time when looking for somewhere to stay.
2 out of 5
Recommended
for Everyone
by A verified traveller from Sale

View great, loud wedding reception

Posted 23-Sep-2014
Pros: Great view, staff friendley.
Cons: A good nights sleep as opposed to being shattered on Sunday .
Location: Good facililites close by, river walk, museums, pubs, bars.
The view of the Tyne was great but the wedding reception on under our room until the early hours made it difficult to sleep.