Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from london

Central hotel

Posted 30-Jun-2015
Pros: Smart, clean and handy
Cons: For a modern hotel WI-Fi was very poor and barely useable which is not acceptable these days.
Location: Pretty close to everything in Newcastle
Nice hotel near the river front and only 5 mins walk from main station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jun-2015
Cons: Room ventilation needs improved. (No opening windows. Floor to ceiling glass gives good views & light! - but no air!)
2 night stay, 2nd floor room with river view.
4 out of 5
Recommended
for Couples
by A verified traveller from NRW

Schönes Hotel direkt am Fluß, Cafeteria, Bar.

Posted 13-Jun-2015
Pros: Lage am Fluss, ruhiger als in der direkten City.
Cons: Anfahrtsbeschreibung.
Location: Am Fluß, City, gute öffentl.. Verkehrsanbindung.
Gute Anbindung auch an Pubs bzw. Gastronomie am Flußufer. Netter und guter Service beim Frühstück. Sonderpreise für Hotelgäste.
3 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Excellent location

Posted 02-Jun-2015
Rooms could do with being decorated but very clean, great staff and location. Public areas very clean too.
2 out of 5
by A verified traveller from London

Hotel Beside The River Deserves Three Star Rating

Posted 02-Jun-2015
Not a four star hotel three star at best really needs to be updating and needs to offer Sky TV or Cable with premium channels in HD an extra cost With not be staying there again
5 out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Best in the city

Posted 31-May-2015
Having stayed last year I had an idea as to what I should expect. The staff are absolutely fantastic, can't thank them enough for everything they did, very helpful and attentive. I booked a standard double and the room was a good size, very comfortable bed. I know some say it is tired but I would disagree. Nothing looked outdated or out of touch. No issues with the bathroom, everything was clean and worked. I'd forgotten to ask for a room with a view but upon entering the one I was allocated, it became evident I didn't need to. Something very few people mention is how noisy it is outside, there's the metro bridge just to the right and the east coast mainline not far, not to mention the road noise. Despite all of this, inside the room and the hotel in general it's very quiet! All things considered, it is a very nice hotel and the staff are some of the best I've seen. There's always someone who constantly looks for problems when they are at a hotel. It doesn't matter where they go there are always problems. The pricing is affordable with none of the "budgeting" drawbacks. Can't thank the fantastic staff enough, they were everything you want and so much more.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2015
Excellent value for money, rooms by river have fabulous views.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Great location, our room overlooked the river.

Posted 25-Apr-2015
Pros: Location, spacious room.
Location: Great Metro. Very reliable and cheap, we went all over, the coast, the ferry to South Shields, Jesmond Dene, etc. all on a £4.60 day ticket.
Fantastic weather..which always helps. Bathroom was a bit dated but clean and adequate. The club room free snacks were a bit hard to find. We managed a packet of crisps from the bar but had to ask and felt embarrassed doing so and so didn't bother again. Staff nice in the main. Breakfast very good although not filled up often enough and so a bit cold. None the less we had a great time and will happily stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel nice,clean and friendly staff

Posted 21-Apr-2015
I visited this hotel for a night while Me and my friend went to watch olly murs in concert. The hotel was lovely. The staff was excellent very quick checking us in to our room. Staff also very friendly and helped us to find where about the concert was, how to get into town from the hotel. And booked us a taxi back to the train station the next day very nice staff. The room was very good. Had a problem with the television but that was all. The noise in the corridor on a night was crazy after people coming in from nights out banging on each other door and talking really loud, but other than that a very nice hotel. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 12-Apr-2015
Pros: The central position and the lovely bedrooms.
Wedding reception (my son) at the weekend and the venue was perfect. All the staff were lovely and helpful, Paul was the perfect host, despite the insults (only joking!). Bedroom very nice, spotless with great views. No hesitation in staying again.