Bar (on property)

Reviews of Fairmont Palliser

4 out of 5
Fairmont Palliser
133 9th Avenue SW, Calgary, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1001 reviews" "
Rating 8 - Good. 186 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
Good front desk staff
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 1 night in Apr 2024

8/10 Good

shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Luis, West Vancouver

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Very hospitable ! Nice clean rooms. Unfortunately our shower did not work. Parking was very convenient. The lounge had live music and was a great atmosphere. If you are dining there make sure you have time as it does take bit to get drinks. Meals came out nicely and were really good. We will stay there again for sure!
Stayed 1 night in Apr 2024

10/10 Excellent

Regina, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
This property has valet parking so easy to get in and out of the car in front of hotel. Lots of dining options and music on Saturday. Signature Room was nice and quite with 3 windows and large washroom.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice staff, good food and good service. Everything was great…however, please include free wifi..even Starbucks does that.
Stayed 3 nights in Apr 2024

6/10 Okay

Sueyon

Travelled with partner
Liked: Cleanliness
Hotel description on the expedia was not right. There was no free wifi or parking. There was $100 deposit charged on credit card they say it will be refunded after checkout.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic architecture in a great area of town with easy access to food and fun
Stayed 4 nights in Mar 2024

2/10 Terrible

Kezy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s much ado for nothing. It’s expensive and the quality wasn’t worth the price. There are better hotels that you will pay less and get good quality. You literally pay for everything. Parking, internet, even drinks. Nothing complimentary for the amount of money you pay for the room. Never ever going there again. Wasted money
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & excellent facility.
Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space, room was quite cold. The upgrade to gold was wrll worth it!
Stayed 1 night in Mar 2024

10/10 Excellent

Manuella

Stayed 1 night in Mar 2024

10/10 Excellent

Monserrat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and I really enjoyed my stay there.
Stayed 2 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2024

10/10 Excellent

Jiarui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ilyas

Liked: Cleanliness
Will stay again . Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in downtown Calgary! Friendly staff, spacious rooms and gorgeous lobby. However the beds were not as good as we thought it would be. Also the door lock in the bathroom was broken. But overall it was nice experience
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elayne Elva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great weekend. The property is beautiful... love the way the original features have been beautifully preserved. Room was clean and pretty. Breakfast was good in lobby restaurant. Thanks! :)
Stayed 2 nights in Mar 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was try and request a room facing any direction but South the trains run at all hours of the night, and distract from a good night's sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Ravdeep

Travelled with family
Liked: Amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is beautiful. And most staff are very friendly.
Stayed 2 nights in Mar 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Jason,Thank you for taking the time to leave us your feedback. We are delighted to hear that you were impressed by the beauty of the Fairmont Palliser and that our friendly staff contributed positively to your experience.We strive to provide a warm and welcoming atmosphere for all our guests, and it's always rewarding to hear when we're successful. We sincerely look forward to the opportunity of welcoming you back again in the future.Best regards,Winkie FraniExecutive Assistant

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and wonderful bartender - she was fantastic.
Stayed 2 nights in Mar 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Richard,We appreciate your positive feedback about your experience at our bar. It's wonderful to hear that our bartender was able to enhance your experience with excellent service.At Fairmont Palliser, we strive to provide a memorable experience for our guests, and we are thrilled when our team members contribute positively to this. We will be sure to pass on your kind words to our bartender.Thank you once again, and we look forward to welcoming you back in the future.Regards,Winkie FraniExecutive Assistant

6/10 Okay

Doreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Fairmont Palliser is one of our favorite hotels! We love the location and the amenities. Unfortunately, our welcome on this visit wasn’t as friendly as we’ve experienced in the past.
Stayed 1 night in Mar 2024

10/10 Excellent

Nickolas, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Nickolas,Thank you for your succinct yet powerful review. We are thrilled to see your perfect score and are glad to know that you had an exceptional experience with us at the Fairmont Palliser. Our team always strives to provide excellent service and we are pleased to see that we have succeeded in this regard during your stay. We sincerely look forward to welcoming you back in the future for another memorable experience.Regards,Winkie FraniExecutive Assistant

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The properties location downtown to restaurant , shopping, Saddledome is great. Catching a taxi out front to anywhere is convenient. The front people and the restaurant were polite and happy.
Stayed 4 nights in Mar 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Julia,Thank you for sharing your positive experience at the Fairmont Palliser. We are thrilled to hear that our location served you well, offering easy access to restaurants, shopping venues, and the Saddledome.It is also heartening to know that the convenience of catching a taxi right at our doorstep added to your positive experience. Our staff strive to provide a welcoming atmosphere and we are pleased to know their efforts did not go unnoticed.We look forward to welcoming you back on your next visit to the downtown area.Regards,Winkie FraniExecutive Assistant

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
BEST hotel in Calgary!!
Stayed 2 nights in Mar 2024
Response from Fairmont on 5 Mar 2024
Dear Zach,We're thrilled to know that you consider Fairmont Palliser as the best hotel in Calgary. We are committed to providing an exceptional experience and we're delighted to know we've succeeded. We look forward to welcoming you back in the future.Regards,Winkie FraniExecutive Assistant

6/10 Okay

Juraj

Travelled with family
Liked: Staff & service, amenities
Very loud AC. Train outside loud throughout night.
Stayed 1 night in Mar 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Juraj,We regret to hear about the noise disturbances you experienced during your stay. Your comfort is our priority and we sincerely apologize for any inconvenience. We hope to have the opportunity to better serve you in the future.Regards,Winkie FraniExecutive Assistant

6/10 Okay

Odessa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is no doubt clean & beautiful inside. I only gave it 3 stars as it's an expensive hotel to stay at and I stayed here for 6 days but to have a Wi-Fi connection is an extra charge which I find ridiculous.
Stayed 5 nights in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Odessa,We appreciate you taking the time to share your feedback. We're glad to hear that you found our hotel clean and beautiful. We understand your concerns about the Wi-Fi charges and we'll take your comments into consideration. Thank you for choosing Fairmont Palliser.Sincerely,Winkie FraniExecutive Assistant

10/10 Excellent

Kristina Birao-

Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby restaurant and lounge is a wonderful gathering space!
Stayed 4 nights in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Paula,We're thrilled to hear your positive comments about our lobby restaurant and lounge. It's designed to be a comfortable and inviting space for our guests. We look forward to welcoming you back soon. Best regards,Winkie FraniExecutive Assistant

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Upgrade to Gold was worth it! Amazing buffet breakfast :)
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Heather,Thank you for your positive feedback. We are delighted to hear that you had a great stay at Fairmont Palliser and that you found the Gold upgrade to be worth it.We are also pleased to know that you enjoyed our buffet breakfast. We take pride in offering a wide variety of high-quality breakfast options, and we are thrilled that it added to your positive experience.We look forward to welcoming you back for another enjoyable stay in the future. Feel free to contact me if you need any assistance with your future bookings.Best regards,Winkie FraniExecutive Assistant

10/10 Excellent

Elenilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Elenilda,We're delighted to hear that you enjoyed your stay at Fairmont Palliser. Thank you for your positive feedback.Warm regards,Winkie FraniExecutive Assistant

10/10 Excellent

Leah

Stayed 1 night in Feb 2024

8/10 Good

Maridee

Travelled with group
Liked: Cleanliness, staff & service
The hotel is beautiful and the staff very friendly. The location was perfect. I was disappointed that wifi was not included and the options on TV were not great. The hotel is very old, which gives it part of its charm, but it was obviously old as the enamel on the bathtub was peeling.
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 14 Mar 2024
Dear Maridee,We greatly appreciate your feedback regarding your recent stay at Fairmont Palliser. We are delighted to hear that you appreciated our beautiful hotel, friendly staff, and convenient location. These are elements that we strive to maintain and enhance for the enjoyment of our guests.We regret to hear about your disappointment with the lack of complimentary wifi and the limited TV options. We continually aim to improve our services based on the preferences and needs of our guests. Your feedback will be valuable in this endeavor.Also, we apologize for any inconvenience caused by the condition of the bathtub. Despite the age of our property, it is our ongoing commitment to maintain the highest standards of cleanliness and repair. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future for a more satisfactory experience.Regards,Winkie FraniExecutive Assistant

10/10 Excellent

Mackenzie

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffry, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Jeffry,We are delighted to hear that you enjoyed your stay at Fairmont Palliser. Your satisfaction is our top priority.Best regards,Winkie FraniExecutive Assistant

10/10 Excellent

Leslie

Stayed 1 night in Feb 2024

10/10 Excellent

Chrisostomos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and customer service
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Chrisostomos,We're pleased to hear that you enjoyed your stay at Fairmont Palliser. Your positive feedback on our hotel and customer service is greatly appreciated. We look forward to welcoming you back again.Best regards,Winkie FraniExecutive Assistant

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Feb 2024
Response from Fairmont Palliser on 5 Mar 2024
Dear Glen,We are thrilled to see your fantastic feedback. It's our pleasure to provide a wonderful experience for our guests. We look forward to your next visit.Best regards,Winkie FraniExecutive Assistant

8/10 Good

Edward Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just find that for a high end hotel the wifi should have been free. And the pillows in the deluxe suites were not as comfortable. I did however love the cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Leah Lynne Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
historic place
Stayed 1 night in Feb 2024
Response from Fairmont Palliser on 13 Feb 2024
Dear Cory,It's delightful to hear that you appreciate the historical charm of Fairmont Palliser. We continually strive to maintain the allure of our establishment while providing a quality experience. Thank you for rating us 4 out of 5. We look forward to welcoming you back in the future.Best regards,Winkie FraniExecutive Assistant