Stayed for 4 nights at the end of October. The entire staff was extremely friendly and helpful, the rooms were large and very clean, the beds comfortable, and the breakfast in the morning had a lot of variety and was different each day. Was close to shopping and restaurants. The hotel does provide a free shuttle within 5 miles. We did not use this because we had a car. Downtown Nashville is about 15 minutes away and the Grand Ole Opry about the same. The toilet/tub area is very small but the vanity is outside of the toilet area. Wasn't really a concern for us, but some people may not like it. Nice location! The staff is truly an asset to this hotel! Will definitely stay here again when we visit Nashville!!!
We honestly have no complaints about this hotel. The staff couldn't have been more friendly or helpful. Brentwood Suites may not be exactly the same level as Embassy Suites, but they come close in some areas and surpass in other areas. It's nicely decorated when you walk into the hotel and in the rooms. There's no 'fancy' atrium, etc. There's no door to separate the 'living' area from the 'sleeping' area, but the extra amenities like the small refrigerator and Keurig coffee machine are nice. Their hospitality makes it feel more inviting, along with the chocolate chip cookies! They are located in a very nice area and close to many restaurants. We went into Nashville a couple of times, which was a short and easy drive. We went into Franklin a couple of times. It is an easy and peaceful drive. Talk about beautiful scenery! We felt very comfortable and safe at the hotel, inside the property and outside too. The room's furnishings were very nice - including a comfortable bed. The bathtub is shorter than usual, so it was easier to step inside and out when taking showers. Their towels were soft and smelled good! We know there were people in the rooms beside us, but we never heard their voices or television. The continental breakfast was good. We tend to make one meal of breakfast and lunch on vacations, so we mostly ate at restaurants. Even though we didn't leave our room until late morning or early afternoon each day, our room was always cleaned when we returned.
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