Ratings based on 500 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Over night stop on the way back from our holiday.

Posted 28-Jul-2015
Pros: The pool and the lovely restaurant.
Location: We stopped over night on our way home from Devon.
Just what we needed. A rest on the way home - in a comfortable hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from London

Good basic hotel.

Posted 23-Jul-2015
Pros: Location, price and staff.
Slightly dated but over all a good basic hotel. Perfect for a buisness stop over with the added attraction of a (small) swimming pool to while away an hour or so after work. Friendly staff, plenty of parking, clean room and communal areas, good breakfast what more could you want?
5 out of 5
Recommended
for Everyone
by A verified traveller from Norwich

WoW!

Posted 21-Jul-2015
Pros: Everything
Cons: Nothing
Location: NEC, Genting Arena, Birmingham airport.
Fantastic food on offer and a very reasonable price. Rooms were more than big enough for a couple and the staff were ever so helpful. Hotel only 15 minutes walk from the concert venue too.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Posted 20-Jul-2015
Great price, great stay, great staff, ticked all the boxes
5 out of 5
Recommended
for Everyone
by A verified traveller from Chippenham, Wiltshire

Excellent location next to the LG Arena

Posted 20-Jul-2015
Pros: Location
Location: Easy access to the LG Arena
Very good however, the buffet meal was average fair.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cornwall UK

Great hotel

Posted 18-Jul-2015
Pros: Closeness to Genting Arena....Leisure facilities......freee parking
Location: Genting Arena 10min walk away..... 10min walk to local train then 20 min journey into Birmingham
Great hotel 10 min walk from Genting Arena Birmingham....bonus of free parking & leisure facilites....easily accissible from M5 south......
5 out of 5
Recommended
for Everyone
by A verified traveller from Cornwall

Posted 18-Jul-2015
A wonderful experience enjoyed every moment I will return as soon as possible
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideal place for Genting Arena

Posted 13-Jul-2015
Pros: proximity to arena
Cons: air conditioning, although maybe not worth it for the number of hot days and nights we get
staff were very helpful with regards getting to arena, rooms were comfortable but were warm with no air con, laving the window open let in traffic noise. Overall I would recommend this hotel for anyone attending a concert at the Arena, the rates were very reasonable and food and drink also
1 out of 5
by A verified traveller from plymouth debvon

Hotel impossible to find.

Posted 06-Jul-2015
Cons: See the review above, but more staff at breakfast time and more parking.
Location: Genting are a
We booked a disabled room. Yes it was on the ground floor but it far away from reception with lots of fire doors and no one around to help open the doors. So I was pushing my husband in his wheelchair and trying to open double doors every few seconds. We had to open 4 sets of doors to get to our room! Breakfast was another challenge. The staff were lovely but very obviously overworked. There was a long queue to enter the breakfast lounge, with staff very apologetic about it. When I got to the buffet they had run out of sausages and eggs and tomatoes, and despite several reminders , we had to wait over ten minutes before the eggs and sausages arrived. Car parking again was a nightmare. We went around the car park five times butc could not find a space. Finally I ran into reception to say my husband was disabled and was there any disabled parking or any parking. The reception looked at me and said well if you cannot find any I don't really know what to say to you!!! Unbelievable. Will not be staying here again. We came to watch fleetwood Mac at the Genting Arena. This hotel just seems to want as many guests as possible, but under resources its staff and its parking facilities
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jul-2015
Good, clean hotel. Walkable distance to Genting Area