The hotel is not really just a hotel, it is a full resort with gym/spa facilities and restaurant & bar including a starbucks. This makes the exeperience and comfort level excellent as you can relax, eat and enjoy your time in one place.
There is open car parking. Check in and check out is easy and fast. The decor, style and condition of the hotel is excellent.
I arrived late about 9.30pm after a 3 hour drive to find out I had booked the wrong date, and only room available was another £149 on top of the £49 I had already paid. I was devastated but fortunately Liz the shift Manager stepped in and saved the day. She made some phone calls to senior management and arranged for me to pay and extra £25 and they gave me room for the night with breakfast. I was staggered at the way she dealt with the situation, I was tired and stressed and had an interview the next day, so really didn't need the hassle. She calmed the situation down and sorted the problem. I was able to check in, get a hot bath and a good nights sleep and good breakfast in preparation for my interview all thanks to Liz. Wonderful job from a wonderful human being. Thank you.
Stayed in hotel on a Saturday when visiting LG Arena to watch Ant and Dec. The hotel is lovely. Parking was easy.
The 2 girls who greeted us on reception were very welcoming and even recommended places to eat and where to go in Solihull. Hotel directly opposite Solihull town centre which was nice to have a walk around. The hotel and room were very clean, nice comfortable bed and had a good size pool area. Unfortunately we didn't get time for a swim but did have a look and was a good size. Hotel arranged our taxi to LG Arena and only took around 15 minutes and only £10. Bargain. After the show we went back to the Slug and Lettuce pub which was over the road and opened til 1PM. Very lively.
Stayed at very short notice following change of work plans. Booking made late in day for same night but hotel had received in good time and expected me.
Room good size and very clean as were communal areas. Large, new TV and very fast free Wi-fi which stayed connected so ideal for the business traveller.
Will definitely stay there again next time working at the NEC as it represents excellent value compared to other local so called budget hotels.
After a busy week working in London we stayed for one night stopover to break the journey home. The hotel was really comfortable ans staff very warm and welcoming. The room was a standard room but extremely comfortable with nice extra touches- jacuzzi bath/shower, luxurious linen. We stayed for dinner which was very relaxing in a contempory dining room and breakfast was just as delicious. Nice ot have cooked breakfast served at the table rayther than buffet style.
We will be returning -Thank you !
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