Heybeliada Waterpark Holidays

Amazing! The hotel is centrally located, easy access to many areas. Tram station right outside. I had a member in my family who was on a wheelchair. As Istanbul is very hilly, this hotel was so well located, that we did not have any issue. I do recommend people who have accessibility needs to stay here. The rooms were amazing, the breakfast buffet was next to none, great quality food. The staff were so helpful and friendly. The room quality was 10/10, and its perfect for families.

Very nice staff and nice size rooms.

Literally want to come back

Excellent location right on İstiklal. Hotel staff are friendly, comfortable room and a good Breakfast.

Staff were good .property was clean . Drinking water was not free .

Literally want to come back

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

Literally want to come back

Amazing! The hotel is centrally located, easy access to many areas. Tram station right outside. I had a member in my family who was on a wheelchair. As Istanbul is very hilly, this hotel was so well located, that we did not have any issue. I do recommend people who have accessibility needs to stay here. The rooms were amazing, the breakfast buffet was next to none, great quality food. The staff were so helpful and friendly. The room quality was 10/10, and its perfect for families.

Good stay, clean room

Staff were great. All the ladies working in the kitchen and dining room area were amazingly nice and welcoming, especially Rasha and Betul. There are plenty of choices in the breakfast section. The location was fantastic, it was 2 minutes walk to Istiklal Cadesi, where you find numerous restaurants and shops. If you’re not a fan of crowds and busy locations, this hotel might not be suitable for you. Our window was right above a busy street with many bars and restaurants which would stay open until throughout the night and playing music. However, for us this was a plus since we enjoyed the vibe even when inside our room. The negative point was that during our 8 days stay, the room was never vaccumed although we would leave it for cleaning. Only the towels were changed and beds were made. The last day of our stay, the room was super dirty and needed a good cleaning, but we couldn’t imagine staying there for another night! It would be great if the hotel consider doing a deep cleaning for guests who stay more than 3-4 days.

Amazing! The hotel is centrally located, easy access to many areas. Tram station right outside. I had a member in my family who was on a wheelchair. As Istanbul is very hilly, this hotel was so well located, that we did not have any issue. I do recommend people who have accessibility needs to stay here. The rooms were amazing, the breakfast buffet was next to none, great quality food. The staff were so helpful and friendly. The room quality was 10/10, and its perfect for families.

Great location. Murad is a great lad, he allowed us to check in early and helped us find a taxi for our transfer. I’d suggest Gritti Pera to work on their breakfast.