This was the first time i used this flight. I read a number of poor reviews but to be honest I couldn't fault it. The online check in made things easy and at the airport the staff were really friendly and polite. On board facilities are to be as expected for a budget airline: limited leg room, no entertainment, charges for drinks/snacks, etc. but I knew all this before. It may have been more important if the flight was longer than 4 hours but it wasn't. Overall it represented excellent value for money.