Burgazadasi Waterpark Holidays

Cleaning the toilet is very poor with mold buildup inside the shower and around the lavatory, that's all the problem of the hotel, if not I'll give them five stars. The staff is excellent and professional. The breakfast is A-level, but please get a cleaner who cares, and takes pride in it.

Excellent room , great staff

We had a great stay here! The staff was amazing, rooms were very clean, breakfast was good, location is perfect, and bed was comfortable. All the staff, every single one of them, was so kind and helpful from the moment we stepped into the hotel and throughout our entire stay. Atakan was extremely kind and wonderful customer service. My husband loves coffee at all times of the day and would constantly go to the little bar for a cup of coffee and Atakan was always the one making coffee and tea. He never got annoyed and did it with pleasure. Room service was great!!! I was post operation and had to request ice every few hours and the hotel crew was great with bringing me ice. I want to especially thank Muhammet, Yilmaz, and Caner for their hospitality and patience with us. They were so kind. Also, breakfast was great everyday thanks to Pinar for being so attentive. I was in Room 502, I forgot the name of our maid, but she did an amazing job at cleaning our room daily. She is also one of the sweetest people I have ever met. I have one complaint; WiFi was very slow which affected my pace of work. Hopefully this can be fixed before I come back. Thank you staff of Gleam Collection!! I can’t wait to be back!

Everything was perfect, especially the reception manager. He is the best.

Great location and friendly staff

Everything was perfect, especially the reception manager. He is the best.

We had a great stay here! The staff was amazing, rooms were very clean, breakfast was good, location is perfect, and bed was comfortable. All the staff, every single one of them, was so kind and helpful from the moment we stepped into the hotel and throughout our entire stay. Atakan was extremely kind and wonderful customer service. My husband loves coffee at all times of the day and would constantly go to the little bar for a cup of coffee and Atakan was always the one making coffee and tea. He never got annoyed and did it with pleasure. Room service was great!!! I was post operation and had to request ice every few hours and the hotel crew was great with bringing me ice. I want to especially thank Muhammet, Yilmaz, and Caner for their hospitality and patience with us. They were so kind. Also, breakfast was great everyday thanks to Pinar for being so attentive. I was in Room 502, I forgot the name of our maid, but she did an amazing job at cleaning our room daily. She is also one of the sweetest people I have ever met. I have one complaint; WiFi was very slow which affected my pace of work. Hopefully this can be fixed before I come back. Thank you staff of Gleam Collection!! I can’t wait to be back!

Great location and friendly staff

Clean, good breakfast, good location

Excellent room , great staff

Cleaning the toilet is very poor with mold buildup inside the shower and around the lavatory, that's all the problem of the hotel, if not I'll give them five stars. The staff is excellent and professional. The breakfast is A-level, but please get a cleaner who cares, and takes pride in it.

Yes room was good. Staff were courteous. When i got to hotel i was told my booking had been cancelled. If i wanted a room i had to pay at the hotel which was more than what i was originally quoted. Location of hotel was good. Near the metro tram and mamaray. Restaurants near by. Gulhane bazaar 2 min walk.

Excellent room , great staff

We had a great stay here! The staff was amazing, rooms were very clean, breakfast was good, location is perfect, and bed was comfortable. All the staff, every single one of them, was so kind and helpful from the moment we stepped into the hotel and throughout our entire stay. Atakan was extremely kind and wonderful customer service. My husband loves coffee at all times of the day and would constantly go to the little bar for a cup of coffee and Atakan was always the one making coffee and tea. He never got annoyed and did it with pleasure. Room service was great!!! I was post operation and had to request ice every few hours and the hotel crew was great with bringing me ice. I want to especially thank Muhammet, Yilmaz, and Caner for their hospitality and patience with us. They were so kind. Also, breakfast was great everyday thanks to Pinar for being so attentive. I was in Room 502, I forgot the name of our maid, but she did an amazing job at cleaning our room daily. She is also one of the sweetest people I have ever met. I have one complaint; WiFi was very slow which affected my pace of work. Hopefully this can be fixed before I come back. Thank you staff of Gleam Collection!! I can’t wait to be back!