Sumbawa Romantic Holidays

Staff allowed me to check in early, rooms exceptional

The accomodation was awsome, the meals were basic but ok so we had dinners at other places, hot water was an issue waiting so long for it . Overall it was a fabulous spot to stay , thank you.

The hotel is lovely and the apartments are fantastic. The only real issue was the breakfast. Stale pastries so in the end i didnt opt for any and every morning i asked for no meat and x2 they brought my breakfast with sausages on them. I told them again no meat and was told its OK it's only a chicken sausage! They need to familiarise themselves with people's dietary requirements

Everything was fabulous, recommend for family and couples alike. Great Warungs close by but you really don’t need to leave the resort if you don’t want too.

Excellent food, location, staff, everything

Overall an amazing beachfront hotel, has everything you would want or expect. Only downside was the road to get into and out of the hotel was not ideal especially for larger vehicles.

We stayed at the Oberoi for 6 nights and had the most wonderful stay. The staff couldn’t do enough for you and we were very surprised at the amount of activities there were available for kids.

Very disappointing for a Sheraton This hotel feels strangely untouched since the day it was built. The rooms do not seem to have been properly renovated for decades — the furniture, bathroom, shower, and overall interior are all very old and worn out. Over the years, everything has clearly become tired and dated. The bedding and pillows had an unpleasant smell, which made the stay even less comfortable. The beach was also extremely dirty and was one of the biggest disappointments. When I booked the hotel, I specifically chose a rate that included a “Free Airport Shuttle.” Only after arriving did I find out that the transfer was free in one direction only. This was not clearly stated during the booking process and felt misleading. The positive side is the staff — they were friendly, polite, and pleasant to deal with. However, the property itself is absolutely not what I would expect from the Sheraton brand. I think many guests book this hotel because they trust the Sheraton name, and I personally felt misled by that. In terms of the condition of the rooms and facilities, the experience felt closer to an old 2-star motel than a Sheraton resort. This property urgently needs a major renovation.

Very disappointing for a Sheraton This hotel feels strangely untouched since the day it was built. The rooms do not seem to have been properly renovated for decades — the furniture, bathroom, shower, and overall interior are all very old and worn out. Over the years, everything has clearly become tired and dated. The bedding and pillows had an unpleasant smell, which made the stay even less comfortable. The beach was also extremely dirty and was one of the biggest disappointments. When I booked the hotel, I specifically chose a rate that included a “Free Airport Shuttle.” Only after arriving did I find out that the transfer was free in one direction only. This was not clearly stated during the booking process and felt misleading. The positive side is the staff — they were friendly, polite, and pleasant to deal with. However, the property itself is absolutely not what I would expect from the Sheraton brand. I think many guests book this hotel because they trust the Sheraton name, and I personally felt misled by that. In terms of the condition of the rooms and facilities, the experience felt closer to an old 2-star motel than a Sheraton resort. This property urgently needs a major renovation.