Isla Caja de Muertos Mountain Holidays

Staff was amazing and so helpful, but the rooms are so small. The shower is across from your bed with barely any space in between the two, and the restroom doesn’t have a door so you can hear everything someone is doing on the toilet.

Friendly staff

There was a long line and no agents working at any of the check in stations when I arrived. I was told my room was going through "final inspection" when I checked in, but then waited over 2 hours for my room. The bellman yelled at me when I called to ask to have my suitcase delivered to my room, and I was double charged for the room. So the stay was overall not at all what I expected compared to the last time I stayed at the Fairmont a year ago. It was a complete disappointment.

Great location!

The room was clean, great location and beaches but was not updated to fairmont quality. We had much higher expectations from this property. We will probably look for other options on our next stay.

There was a long line and no agents working at any of the check in stations when I arrived. I was told my room was going through "final inspection" when I checked in, but then waited over 2 hours for my room. The bellman yelled at me when I called to ask to have my suitcase delivered to my room, and I was double charged for the room. So the stay was overall not at all what I expected compared to the last time I stayed at the Fairmont a year ago. It was a complete disappointment.