Lanzarote Mountain Holidays

Whole trip was execellent hotel should be 5* not 4* All staff were brilliant especially manager Maria who helped me whilst I had to see the hotel doctor The doctor is a private one but doesn’t state anywhere Once I’d seen him he wanted €780 I didn’t pay I went reception next morning where manager Maria help me and my wife Maria was excellent she evening extended our check out from midday to 6pm because off the problem we encountered

Overall a good experience, however it’s not the same standard of property that we have experienced elsewhere at 5 star all inclusive resorts. We were standard all inclusive which was fine, but I wouldn’t recommend the Preferred upgrade as you get the same room, just a separate pool area, which uses the exact same sun beds as the rest of the resort, which are fine but nothing special.

Nice room. But I really didn’t like the cleaner simply walking in at 9am while I was getting ready for a shower. She did the same thing an hour later when I was working. Please tell staff they should at least knock and wait a few seconds for an answer before entering a room. The WiFi is not particularly good. The outdoor bars aren’t very nice and need more staff. The food was ok though nothing special.

Overall a good experience, however it’s not the same standard of property that we have experienced elsewhere at 5 star all inclusive resorts. We were standard all inclusive which was fine, but I wouldn’t recommend the Preferred upgrade as you get the same room, just a separate pool area, which uses the exact same sun beds as the rest of the resort, which are fine but nothing special.

Whole trip was execellent hotel should be 5* not 4* All staff were brilliant especially manager Maria who helped me whilst I had to see the hotel doctor The doctor is a private one but doesn’t state anywhere Once I’d seen him he wanted €780 I didn’t pay I went reception next morning where manager Maria help me and my wife Maria was excellent she evening extended our check out from midday to 6pm because off the problem we encountered

Overall a good experience, however it’s not the same standard of property that we have experienced elsewhere at 5 star all inclusive resorts. We were standard all inclusive which was fine, but I wouldn’t recommend the Preferred upgrade as you get the same room, just a separate pool area, which uses the exact same sun beds as the rest of the resort, which are fine but nothing special.

Nice room. But I really didn’t like the cleaner simply walking in at 9am while I was getting ready for a shower. She did the same thing an hour later when I was working. Please tell staff they should at least knock and wait a few seconds for an answer before entering a room. The WiFi is not particularly good. The outdoor bars aren’t very nice and need more staff. The food was ok though nothing special.

Whole trip was execellent hotel should be 5* not 4* All staff were brilliant especially manager Maria who helped me whilst I had to see the hotel doctor The doctor is a private one but doesn’t state anywhere Once I’d seen him he wanted €780 I didn’t pay I went reception next morning where manager Maria help me and my wife Maria was excellent she evening extended our check out from midday to 6pm because off the problem we encountered

Overall a good experience, however it’s not the same standard of property that we have experienced elsewhere at 5 star all inclusive resorts. We were standard all inclusive which was fine, but I wouldn’t recommend the Preferred upgrade as you get the same room, just a separate pool area, which uses the exact same sun beds as the rest of the resort, which are fine but nothing special.

Nice room. But I really didn’t like the cleaner simply walking in at 9am while I was getting ready for a shower. She did the same thing an hour later when I was working. Please tell staff they should at least knock and wait a few seconds for an answer before entering a room. The WiFi is not particularly good. The outdoor bars aren’t very nice and need more staff. The food was ok though nothing special.