Kinki Region Luxury Holidays

This place is located perfectly if you're looking for quick access to dotonburi and amerikumua. We went during typhoon season and it was hot and rainy but the AC was really cold in the room and access to the Walk and trains was really close. I loved how friendly the staff was and they recommended an amazing yakitori place across the street our first night. They had all the amenities you would need in the room and restocked it every day. I never knew when they turned down our room but the bed was always made and towels hung. I don't usually recommend hotel breakfast but this one was amazing if you want Japanese and continental choices and all the Boss coffee you can drink! They even have ice cream machine that was amazing.

Excellent location Lobby was breathtaking

Hotel very well localed with excellent service and attention.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

Great hotel! We had a short stay in Kyoto but this hotel was comfortable and accommodating. The location was excellent as there was a convenient store nearby. Definitely recommend.

Excellent location Lobby was breathtaking

Hotel very well localed with excellent service and attention.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.

This place is located perfectly if you're looking for quick access to dotonburi and amerikumua. We went during typhoon season and it was hot and rainy but the AC was really cold in the room and access to the Walk and trains was really close. I loved how friendly the staff was and they recommended an amazing yakitori place across the street our first night. They had all the amenities you would need in the room and restocked it every day. I never knew when they turned down our room but the bed was always made and towels hung. I don't usually recommend hotel breakfast but this one was amazing if you want Japanese and continental choices and all the Boss coffee you can drink! They even have ice cream machine that was amazing.

Excellent location Lobby was breathtaking

This is my second time stay with them. Everything was perfect except for their shuttle bus service. We have our 2 kids touring the city and ran to the shuttle bus station before the last bus schedule. The driver was still loading people into the bus and he refused to take us even when I showed him our shuttle tickets! We were exhausted after whole day walk around then had to walk again to the taxi stand to grab the cab. We spoke the front desk of the incident right after we got back that night. They said they would investigate and provide feedback. The following morning when we were checking out and were sort of brushed off with a finding is that driver did not know that we wanted to take the shuttle! I emphasized to them that I was showing the hotel shuttle tickets to the driver. But hotel did not follow up with the case or give us the refund for our cab ride either. That’s quite disappointing considering that this is a high standard hotel.