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Get an overview of this hotelFamily-friendly Osaka hotel in Chuo, near Osaka Castle

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Outdoor pool
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Osaka hotel is located in the historical district, within a 10-minute walk of Osaka-Jo Hall and Osaka Castle Park. Hokoku Shrine and Osaka Castle are also within 1 mi (2 km).

Hotel features

10 restaurants, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club and 2 coffee shops/cafés.

Room amenities

All 525 properties feature thoughtful touches such as pillow menus and slippers, along with conveniences such as refrigerators and electric kettles. Guests will also find free WiFi, free wired Internet and LCD televisions.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Hotel New Otani Osaka provides outdoor tennis courts and a health club. Dining is available at one of the hotel's 10 restaurants, and guests can grab a coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 2325 square feet (216 square metres) include conference centres. This family-friendly hotel also offers a hot tub, a sauna and tour or ticket assistance. On-site parking is available (surcharge).

Hotel New Otani Osaka has designated areas for smoking.

  • Elevator/lift 
  • Number of bars/lounges - 3 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 21 
  • Year Built 1986 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Outdoor pool 
  • Number of coffee shops/cafes - 2 
  • Outdoor seasonal pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 216 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 10 
  • Train station pickup (surcharge) 
  • Conference space size (feet) - 2325 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Outdoor tennis courts - 2 
  • Spa tub 
  • Total number of rooms - 525 
  • Number of floors - 18 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Free WiFi 
  • Free wired Internet 
  • Pay movies 
  • Room service (limited hours) 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Desk 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

ALL DAY DINING SATSUKI – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

TEPPANYAKI KEYAKI – Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.

ISSHIN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

FRENCH CUISINE SAKURA – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
Parking height restrictions apply
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

Fees

A city tax will be collected at the property, effective 1 January 2017. The city tax ranges from JPY 100 to JPY 300 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: JPY3920 for adults and JPY2138 for children (approximately)
  • Self-parking fee: JPY1200 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Facilities fee: JPY3780 per person and includes use of:
– Fitness facilities
– Sauna
– Spa tub
– Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Otani Osaka
  • Hotel New Otani
  • New Otani Osaka
  • Osaka New Otani Hotel

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children aged 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.


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