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Get an overview of this hotelCastle-area hotel with easy access to city centre, Kyoto, and Nara.

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Outdoor pool
Babysitting or childcare (surcharge)
24-hour front desk

Osaka-Castle area

Uniquely located across from the famous Osaka Castle and park in the historical district, Hotel New Otani Osaka provides guests with easy access to the Osaka city center, with Osakajo Hall a 3-minute walk away, plus the hotel is only a 40-minute train ride from World Heritage sites in Kyoto, Nara, and Himeji. What's more, the renowned shopping street Tenjinbashisuji is a 6-minute train ride away. Shuttle bus service to and from Kyoto departing and arriving Hotel New Otani Osaka is available. Easy access to the center of Kyoto, Gion, and Kiyomizu makes guest's travel more enjoyable.

Rooftop garden, pool

A European-style garden and spa tub, ground-level exercise can be had with a stroll, jog, or cycle along a paved riverside path.

Castle or town views

Turn off the room lights for a better evening view of Osaka Castle or the surrounding town from the air-conditioned guestrooms. Each air-conditioned unit is equipped with 21st-century conveniences such as complimentary WiFi and an LCD TV, plus there are free bottles of water and an in-room minibar. What's more, special amenities for kids are available in each room upon request.

Hotel Amenities

Hotel Amenities

The business-like exterior of this 18-story hotel belies the variety of recreational amenities it holds, including a rooftop European-style garden, two pools, and a health club with fitness center (surcharges apply). A hallway of boutiques includes an antique jewelry store, florist, and a bridal salon where wedding services and attire are offered for both modern and traditional Japanese weddings (held in an on-site chapel). A convenience store, ATM/cash machine, concierge desk, and tours/ticket assistance are available. Guests can dine at one of 10 restaurants and start their day with a buffet breakfast available daily for a surcharge.

Self-parking is available in a secured, covered parking garage. Fees apply; fees do not include tax and are subject to change without prior notice. Nearby parking is also available.

A variety of business services are available, including a conference center and meeting facilities that measure 2,325 sq feet (216 sq meters). Other services include express parcel/post and international courier. Audio-visual equipment is available upon request. Complimentary wireless Internet access is available throughout the property for registered guests only.

  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 3 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 21 
  • Year Built 1986 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Outdoor pool 
  • Number of coffee shops/cafes - 2 
  • Outdoor seasonal pool 
  • Supervised childcare/activities (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 216 
  • Luggage storage 
  • Supervised childcare/activities 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 10 
  • Train station pickup (surcharge) 
  • Conference space size (feet) - 2325 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Outdoor tennis courts - 2 
  • Spa tub 
  • Total number of rooms - 525 
  • Number of floors - 18 
  • Wedding services 
  • Number of buildings/towers - 1 
  • Garden 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Towels provided 
  • Linens provided 
  • Free WiFi 
  • Free wired Internet 
  • Pay movies 
  • Room service (limited hours) 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Desk 
  • Pillow menu 
  • LCD TV 

Where to Eat

East and West are evenly represented at the hotel's 10 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as duckling leg in red wine sauce. Open for lunch and dinner.

Satsuki - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast available daily for a surcharge, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Teppanyaki Keyaki - Located on the top floor of the hotel, guests can be treated to front row seats on the preparation of dishes by experienced chefs views of the historic Osaka Castle in the background. Open for lunch and dinner.

Isshin - This traditional restaurant serves authentic Japanese cuisine, serving guests dishes like Oshen and Tempura using fresh and seasonal ingredients sourced locally. Open for lunch and dinner.

Nearby Things to Do

An outdoor seasonal pool and a 1,600-square-meter European garden are set on one of the 525-room hotel's rooftops. Recreation-wise, guests have access to a health club, 20-meter indoor pool, Finnish sauna, and Japanese hot bath. The hotel charges a per-person admission fee for use of the fitness club between noon and 8 PM, with the health club comprising men's and women's locker and lounge rooms, a fitness room with weight-training equipment, treadmills, and bikes, plus an aerobics/stretching room. Training shoes and fitness clothes are available free of charge at the staffed desk and are recommended for use.

A paved path takes joggers and walkers along the adjacent Neyagawa River, or guests can relax in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
Parking height restrictions apply
Additional policies and fees may apply when booking more than 15 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

Fees

A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A city tax will be collected at the property effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 3920 for adults and JPY 2138 for children (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Facilities fee: JPY 3780 per person and includes use of:
- Fitness facilities
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel New Otani Osaka
  • Hotel Osaka New Otani
  • Hotel Otani Osaka
  • New Hotel Otani Osaka
  • New Otani Hotel Osaka
  • New Otani Osaka
  • Osaka Hotel New Otani
  • Osaka New Otani Hotel
  • Osaka Otani Hotel
  • Otani Hotel Osaka
  • Hotel New Otani

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


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