Inland Empire Fishing Holidays

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Fantastic boutique hotel in the heart of Santa Monica, beautiful views and great attention to detail. Fantastic staff. Nice pool, family friendly.

Amazing hotel in a perfect location.

Great hotel stayed a few times

Great hotel stayed a few times

Fantastic boutique hotel in the heart of Santa Monica, beautiful views and great attention to detail. Fantastic staff. Nice pool, family friendly.

Amazing hotel in a perfect location.

Better than our expectations, all across the board.

Staff was very accommodating and the open air lobby was relaxing. Beautiful rooms with books to read and retail, museums and restaurants close by.

I loved the hotel's vibe and design. Big bathroom was nice and the city view was amazing. We came and left during busy hours, lobby area felt cramped and small. Shabby lounge chairs in the waiting area were weird. We loved the food from CaraCara and breakfast.

Excellent stay for a good price in a really convenient location! Stay here often for short or unplanned trips to Pasadena! Highly recommend!

Better than our expectations, all across the board.

Overall a good stay, close to beach and rooms updated