Search Hotels Near Agua Caliente Casino, Rancho Mirage

"There’s no hair dryer in the room. We have to borrow from the front desk , leave our ID as collateral. I really don’t blame the management, maybe people are bringing home this hair dryer . Next time I’ll just be ready and bring my own. The floors are new , very nice not carpeted … "

"Negative experience with security. They were very slow to respond to loud jumping upstairs at 630 am. He was very unprofessional and condescending. They had very minimal celiac friendly food options and staff was not well trained. We had to order out a bunch. Overall it was not what we thought staying at the Westin would be. We won’t be going back. "

"Everyone enjoyed the pool especially the little kids and adults. The house was spacious and the pool table was great evening and early morning FUN!Felicia our host was ready to help us day or night. She was quick to answer questions about the spa and stopped by when the front door entrance needed batteries. She stopped by and gave us a tour and was delightful. She answered every question and was very patient. Thank you SO much."

"Clean rooms good service. I didn't try the breakfast . "

"Even though the property was under construction, the staff was friendly and the room was very accomodating."

"Our room still had other people’s stuff in it and the exterior door that was a secured entry point was broken and unable to close properly. Because of that it felt fairly unsafe. Why would they put guests near that situation. Furthermore, the door had been left open for a very long time and there was dirt and debris all over the place upon entering the hallway. "

"This was one of the worst stays our family has experienced. Staff is very aggressive and they become defensive when you bring up issues instead of helping. They will do shady things to try and keep your money instead of rectifying issues. The front desk staff is very hostile. Scary place to stay. The room was not clean but that was the least of our worries. The staff will also enter your room even if you tell them not to. This is a violation of privacy and local penal codes. So if you like aggressive staff, unsafe people/area, dirty rooms/property, and shady dealings this is your spot."

"The pool area was very nice. Lots of options for breakfast."

"Great staff. "