Search Hotels Near Monterey Market Place, Rancho Mirage

"Negative experience with security. They were very slow to respond to loud jumping upstairs at 630 am. He was very unprofessional and condescending. They had very minimal celiac friendly food options and staff was not well trained. We had to order out a bunch. Overall it was not what we thought staying at the Westin would be. We won’t be going back. "

"Clean rooms good service. I didn't try the breakfast . "

"Even though the property was under construction, the staff was friendly and the room was very accomodating."

"Our room still had other people’s stuff in it and the exterior door that was a secured entry point was broken and unable to close properly. Because of that it felt fairly unsafe. Why would they put guests near that situation. Furthermore, the door had been left open for a very long time and there was dirt and debris all over the place upon entering the hallway. "

"This was one of the worst stays our family has experienced. Staff is very aggressive and they become defensive when you bring up issues instead of helping. They will do shady things to try and keep your money instead of rectifying issues. The front desk staff is very hostile. Scary place to stay. The room was not clean but that was the least of our worries. The staff will also enter your room even if you tell them not to. This is a violation of privacy and local penal codes. So if you like aggressive staff, unsafe people/area, dirty rooms/property, and shady dealings this is your spot."

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"Breakfast was amazing, all the staff were great! Shout out to Joe who has been accommodating with our stay. We love the complimentary EV charging. Rooms are clean, "

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"We loved this property and will be back for sure! The villa was spacious, clean and had every little detail you can think of. Registration staff was very efficient, the hotel let us use the property amenities hours before our check-in as well as after checkout. Definitely fans! "