Kim Ma Beach Holidays

I loved this hotel. The staff were very helpful, attentive, professional, and informative. My room was very clean and nice and cool before I walked in, they have the AC turned on 24/7 to keep the room comfortable. I also loved joking around with the staff; they were really good-natured about it. One important thing to remember: because it’s located by Hoan Kiem Lake, the road is closed from Friday at 7:00 PM until Sunday at midnight. If you don't want to walk a distance to get to your hotel, just make sure to arrive earlier on Friday. There are so many activities to try nearby, like massages, city tour buses, or just walking around the lake. I’ll definitely recommend this place to any of my friends traveling to Hanoi in the future.

Great location in the heart of Old Quarter! Excellent staff! Very helpful with booking cars and private trips for us.

Great location in the heart of Old Quarter! Excellent staff! Very helpful with booking cars and private trips for us.

Service was amazing and this hotel is really stunning! Can’t wait to come back

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.

We thoroughly enjoyed our stays in this hotel. Everything is perfect and well done from the moment you arrived at the hotel till you departed. We look forward to come back again in the near future.... You deserve a 10/10 rating!

Like most places in Vietnam, maintenance is a bit of an issue. However, breakfast was great and staff were truly helpful and friendly. Rooms were comfortable and clean. Hotel was very close to shops, restaurants, Train Street and the lake.

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.

We thoroughly enjoyed our stays in this hotel. Everything is perfect and well done from the moment you arrived at the hotel till you departed. We look forward to come back again in the near future.... You deserve a 10/10 rating!