Grand Casablanca All inclusive Holidays

Noise all night from the clubs around the hotel no AC working it was very bad experience

Malgré un petit contretemps à mon arrivée concernant le manque de serviettes pour prendre ma douche, le problème a été réglé en moins de 30 minutes, ce que j'ai beaucoup apprécié. Le personnel est très accueillant, professionnel et toujours prêt à aider. Une mention spéciale à l'équipe du buffet et du restaurant, qui offre un excellent service et répond rapidement à toutes les demandes avec le sourire. Dans l'ensemble, j'ai passé un très agréable séjour. Je recommande vivement cet hôtel pour la qualité de son service et l'amabilité de son personnel.

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.

Bad service

Hotel and staff were excellent, definitely recommend it to everyone, thank you so much👍👍👍

Exceptionally clean hotel with courteous staff

Hotel and staff were excellent, definitely recommend it to everyone, thank you so much👍👍👍

Very nice peaceful place beautiful property the service is outstanding employees are amazing people

Front desk staff speak excellent English and seem available 24/7, slightly disorganized but friendly. Hotel seems to be in kind a bit of a grungy part of town but I don't know Casablanca well enough to know if just most of downtown is like that or not. Interior of the hotel itself is fine, though - very clean, modern, and well maintained. Room itself was good - clean, good aircon, good wifi, reasonably fresh and modern looking. Had a decently sized balcony although the view it looked on wasn't much to see. Overall definitely satisfied with the hotel.

Bad service

Malgré un petit contretemps à mon arrivée concernant le manque de serviettes pour prendre ma douche, le problème a été réglé en moins de 30 minutes, ce que j'ai beaucoup apprécié. Le personnel est très accueillant, professionnel et toujours prêt à aider. Une mention spéciale à l'équipe du buffet et du restaurant, qui offre un excellent service et répond rapidement à toutes les demandes avec le sourire. Dans l'ensemble, j'ai passé un très agréable séjour. Je recommande vivement cet hôtel pour la qualité de son service et l'amabilité de son personnel.

Check in was kind of wonky. They don't accept euro coins as payment for local taxes but take euro paper. Which is kind of confusing since it was only 4 euro to pay the local taxes I didn't have local currency in a low enough denomination to pay so I had to wait an extended period of time to have them get me change for 200 dirhams. The check-in person which I don't know his name because they did not have a name-tag or give a proper introduction was egotistical and condescending. Which is not good as the face of the hotel. The room was ok and the area the hotel was in was ok. Would not stay here again unless there wasn't another option as there are too many options of other places to stay.