Nusa Tenggara All inclusive Holidays

The hotel is lovely and the apartments are fantastic. The only real issue was the breakfast. Stale pastries so in the end i didnt opt for any and every morning i asked for no meat and x2 they brought my breakfast with sausages on them. I told them again no meat and was told its OK it's only a chicken sausage! They need to familiarise themselves with people's dietary requirements

The accomodation was awsome, the meals were basic but ok so we had dinners at other places, hot water was an issue waiting so long for it . Overall it was a fabulous spot to stay , thank you.

We had three nights stay, following 3 nights at the sister resort - Sudamala Komodo. Both resorts are fantastic and highly recommended but this was our favourite. A tropical island with a reef full with fish. We also had days trips to Komodo and diving which were great experiences. The food is lovely. Good variation including a bbq theme one night but a great mix of Indonesian and Western dishes. The thing that stuck with us was the fantastic team at both resorts. However, we were really well looked after by everyone but notably Ayu and Grace in the restaurant and the incredible Zaka and his singing! Thank you everyone!

We had such a great time. It was off season so we got a great rate and everything was lovely here. We were so happy with how clean and private it was. The staff was really helpful too!

Its an amazing resort which offers so many activities. We didnt feel like leaving the hotel at all. They offer water sports and other great activities. The staff is really nice and helpful.

Nice hotel and is located in the central so many restaurants nearby, but it was difficult to get a good night sleep as the sounds of the local fishermen boats was very loud.

Very disappointing for a Sheraton This hotel feels strangely untouched since the day it was built. The rooms do not seem to have been properly renovated for decades — the furniture, bathroom, shower, and overall interior are all very old and worn out. Over the years, everything has clearly become tired and dated. The bedding and pillows had an unpleasant smell, which made the stay even less comfortable. The beach was also extremely dirty and was one of the biggest disappointments. When I booked the hotel, I specifically chose a rate that included a “Free Airport Shuttle.” Only after arriving did I find out that the transfer was free in one direction only. This was not clearly stated during the booking process and felt misleading. The positive side is the staff — they were friendly, polite, and pleasant to deal with. However, the property itself is absolutely not what I would expect from the Sheraton brand. I think many guests book this hotel because they trust the Sheraton name, and I personally felt misled by that. In terms of the condition of the rooms and facilities, the experience felt closer to an old 2-star motel than a Sheraton resort. This property urgently needs a major renovation.

We had three nights stay, following 3 nights at the sister resort - Sudamala Komodo. Both resorts are fantastic and highly recommended but this was our favourite. A tropical island with a reef full with fish. We also had days trips to Komodo and diving which were great experiences. The food is lovely. Good variation including a bbq theme one night but a great mix of Indonesian and Western dishes. The thing that stuck with us was the fantastic team at both resorts. However, we were really well looked after by everyone but notably Ayu and Grace in the restaurant and the incredible Zaka and his singing! Thank you everyone!