Sherwood Island State Park Adventure Holidays

As someone who has used this hotel a bunch, it has me rethinking returning, especially on the weekends. There is ZERO control of kids at what is an already a small pool. Example? Young kids jumping into the hot tub. Not enough pool chairs and some were completely broken. Service, though friendly, made frequent mistakes and had to be asked several times for items…from the poolside service to pillows requested over three times that were necessary to help Medical issue. It’s a shame because the hotel has a nice decor to it.

The location is ideal as it is very close to the Westchester Mall. The staff was always courteous and friendly from the front desk, the dining staff, and housekeeping. The parking is free and the hotel has been kept in very good shape.

The “Castle”, apparently a large conversion from an office complex to a hotel. The indoor atrium is remarkable but never ending renovations seem to be a thing. It appears this is a “union” staff, so the range in quality of employees is quite wide. There are a few shining stars but for the most part, service is an issue and it’s more like a Stamford hotel than a Greenwich hotel. I struggle a bit with ratings but likely this is a 3 star facility that pales in comparison to other Greenwich hotels in terms of service, food, access and management. Many out of town guests, likely just a bit price sensitive. Likely good for a wedding, as the atrium provides an indoor setting where you won’t need to worry about inclement weather and/or tents. The quality of food is an issue. Aside from the morning coffee shop, I intentionally chose to go out instead of eating dinner there more than once. Clearly room for improvement but overall a viable facility for families, business travels - especially larger convention type groups - or others looking for a detour from downtown Stamford.

Great hotel, well maintained

The “Castle”, apparently a large conversion from an office complex to a hotel. The indoor atrium is remarkable but never ending renovations seem to be a thing. It appears this is a “union” staff, so the range in quality of employees is quite wide. There are a few shining stars but for the most part, service is an issue and it’s more like a Stamford hotel than a Greenwich hotel. I struggle a bit with ratings but likely this is a 3 star facility that pales in comparison to other Greenwich hotels in terms of service, food, access and management. Many out of town guests, likely just a bit price sensitive. Likely good for a wedding, as the atrium provides an indoor setting where you won’t need to worry about inclement weather and/or tents. The quality of food is an issue. Aside from the morning coffee shop, I intentionally chose to go out instead of eating dinner there more than once. Clearly room for improvement but overall a viable facility for families, business travels - especially larger convention type groups - or others looking for a detour from downtown Stamford.

As someone who has used this hotel a bunch, it has me rethinking returning, especially on the weekends. There is ZERO control of kids at what is an already a small pool. Example? Young kids jumping into the hot tub. Not enough pool chairs and some were completely broken. Service, though friendly, made frequent mistakes and had to be asked several times for items…from the poolside service to pillows requested over three times that were necessary to help Medical issue. It’s a shame because the hotel has a nice decor to it.

The hotel is very large, the room is outdated and slowly deteriorating. We used it to rest on our drive and felt the room wasn’t up to par with what they were charging. Probably wouldn’t stay here again.

Clean, comfortable and super quiet! Staff was very friendly and helpful