Mauritius Adventure Holidays

A beautiful quiet location, we were able to relax which was the purpose of our trip. Staff were amazing, friendly and did everything they could for you. Pools were kept clean and plenty of loungers there and on the beach. Only negative is price of taxis to get anywhere but that is no reflection on the hotel. Would highly recommend

This hotel has all the makings of being a great hotel but unfortunately misses the mark in most senses. Whilst the beach and buildings are attractive in nature, the hotel is more of a 4 star in my opinion. If you’re looking for personalised service or a level of luxury Sugar Beach is not for you. The reception staff are unhelpful an demotivated, and there’s a level of chaos with most the staff in the buffet restaurant, booking and concierge team. Wasim the head of concierge is the only saving grace here and goes above and beyond to rectify the numerous issues that arise. Things the hotel need to do to get the level of service expected from a 5* -training of rude and incompetent reception staff - Stop advertising ‘afternoon tea’ when it doesn’t exist - only pancakes - Educate the spa staff on having less of an opinion on medical issues they are unaware of - Sort the chaos in the buffet restaurant - Stop garden work including tree strimming at 7am in the morning. Start post 8am - Be less stingey on all inclusive items, including the embarassing mini bar of Doritos and alpen bars only - Renovate the pool areas, regrout and clean the tiles - Have beach service - Prevent the incessant sellers on the beach bothering you every 5 minutes Things the hotel does well - Stunning sunsets and a nice beach - Rectify issues and complaints - Wasim Head of Concierge - Service and staff in Buddah Beach and Mare Mare -towel staff

Liked everything All good

Lovely resort, very friendly staff, a big shout out to Kiran who went out of his way to advice us places to visit in the island. Our room was great, the beds/pillows wonderful, the food tasty, and overall resort was clean and safe. Only downside was that there was a lack of entertainment at the resort. Would also recommend anyone staying to get all inclusive as lunch and dinner was quite expensive.

The accommodations were wonderful. Ocean view room. Staff were extremely friendly and accommodating. Service was great. Food selection at buffet breakfast and dinner was extensive. Very good. Adult pool beautiful and quiet. Beach was not white sandy as we expected. Water shoes needed in ocean.

Lovely resort, very friendly staff, a big shout out to Kiran who went out of his way to advice us places to visit in the island. Our room was great, the beds/pillows wonderful, the food tasty, and overall resort was clean and safe. Only downside was that there was a lack of entertainment at the resort. Would also recommend anyone staying to get all inclusive as lunch and dinner was quite expensive.

Liked everything All good

The accommodations were wonderful. Ocean view room. Staff were extremely friendly and accommodating. Service was great. Food selection at buffet breakfast and dinner was extensive. Very good. Adult pool beautiful and quiet. Beach was not white sandy as we expected. Water shoes needed in ocean.

It’s a Super windy part of Mauritius - if you are prone to allergies - don’t even waste your time. The people at the resort are lovely - the rooms are ok - nothing great !! The dining options are great but super pricey, but i guess that’s across all the resorts .

Liked everything All good

This hotel has all the makings of being a great hotel but unfortunately misses the mark in most senses. Whilst the beach and buildings are attractive in nature, the hotel is more of a 4 star in my opinion. If you’re looking for personalised service or a level of luxury Sugar Beach is not for you. The reception staff are unhelpful an demotivated, and there’s a level of chaos with most the staff in the buffet restaurant, booking and concierge team. Wasim the head of concierge is the only saving grace here and goes above and beyond to rectify the numerous issues that arise. Things the hotel need to do to get the level of service expected from a 5* -training of rude and incompetent reception staff - Stop advertising ‘afternoon tea’ when it doesn’t exist - only pancakes - Educate the spa staff on having less of an opinion on medical issues they are unaware of - Sort the chaos in the buffet restaurant - Stop garden work including tree strimming at 7am in the morning. Start post 8am - Be less stingey on all inclusive items, including the embarassing mini bar of Doritos and alpen bars only - Renovate the pool areas, regrout and clean the tiles - Have beach service - Prevent the incessant sellers on the beach bothering you every 5 minutes Things the hotel does well - Stunning sunsets and a nice beach - Rectify issues and complaints - Wasim Head of Concierge - Service and staff in Buddah Beach and Mare Mare -towel staff

Lovely resort, very friendly staff, a big shout out to Kiran who went out of his way to advice us places to visit in the island. Our room was great, the beds/pillows wonderful, the food tasty, and overall resort was clean and safe. Only downside was that there was a lack of entertainment at the resort. Would also recommend anyone staying to get all inclusive as lunch and dinner was quite expensive.