Yucatan Peninsula Adults Only Holidays

Access to all pools is prohibited, we were told you had to pay extra, that is one reason we will not return to this hotel, apart from that I must say everything else was good, food was good, room and staff were exceptional.

The hotel was a bit run down. Definitely needs maintenance and up grades. The staff was awesome though. The food was good. If you are looking for some quiet time this place is a good choice.

Make all reservations to restaurants early.

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

Beach was terrible, but no fault of the resort. Sargassum is an issue. Service was excellent as always. Pool had a pretty noticeable ring at the water's edge, with quite a bit of debris floating around. Not normal for this property. Food was not bad, but also not great. Just ok. Rooms and entertainment are what you would expect from the price point.

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

Make all reservations to restaurants early.

Beach was terrible, but no fault of the resort. Sargassum is an issue. Service was excellent as always. Pool had a pretty noticeable ring at the water's edge, with quite a bit of debris floating around. Not normal for this property. Food was not bad, but also not great. Just ok. Rooms and entertainment are what you would expect from the price point.

I just want to argue that the area where they perform the show that was really very good and spectacular, but they must make some improvement to feel more comfortable, visualize and enjoy the show better.

The staff was wonderful service was amazing!

Nice but aged property. Ordered food is good. Buffet is average. I don't write reviews but giving them a 2 star because of their business model. They are part of the "Palace" resorts and push memberships when you arrive and throughout your stay. Memberships= Timeshare. 80% of all chairs by the pool were reserved for Platinum "members". We had a total of 6 rooms including a governors suite. I had to go down at 7 AM and put personal items on second rate chairs by the pool or nothing would be available. I told them I am not interested in time shares and they approached me again even after checking out. I wouldn't go here again, unless you sign up for a membership/timeshare. Annoying!