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"No parking initially on one night and the only staff there was rude and unwilling to help in anyway. Other staff were very nice."

"The room was very clean and comfortable. We slept well. No noise at all on the high floors. I had a service issue and staff were concerned and were addressing the problem. All communications were clear and considerate. I found the area of town close to all the things a traveling couple require. I would return here and recommend it."

"Convenient to the airport. Bed was too soft to the point of uncomfortable. Restaurant was ok."

"The only two things I like about this hotel: a delicious breakfast with many options and comfy mattress. Other than that, it's an outdated hotel that needs a lot of work. Walls and floors in my room were extremely dirty, no bed side tables, no shampoo/condition (just hand soap)."

"Very clean room and overall property"

"We stayed at the Family Room for one night. The room was spacious, clean and modern. Especially, it was helpful to have plenty of space to open our luggage. The sofa bed was comfortable than we thought . The check in and check out was easy and didn’t take time. The only thing is that since it was facing the airport, the windows at night sometimes vibrates and created some resonance due to the air pressure by the take off of air planes. If you are looking for a quieter room, maybe better to book the rooms facing the interior of the hotel. The breakfast had wide variety of selections and the quality was good. Our family enjoyed the stay very much and hope to come back again in the future."

"Staff was outstanding in being helpful. Breakfast was a disappointment since all of the “hot” food was tepid at best. The cold foods were great. Overall, I recommend this choice. I’ve included the view from our room."

"I stayed at the Bilderberg 2 years ago and thought it was excellent. So much so that I returned to the Bilderberg this year. The facility has been renovated and the results are beautiful. The lobby is open and multiple check in kiosks/computers are available. The rooms seemed larger to me and the decor was wonderful. Breakfast at the Bilderberg was more than adequate and I hate the thought of returning to my old breakfast practices in America.(Maybe I can do it on weekends.) The staff is very helpful and answered travel directions with a flip of their cell phones, whether it was the Metro, the tram,, bus, taxis, etc. Everybody was able to answer questions in English or Dutch and I imagine in other languages, too. We stayed at City Inn at Radison Amsterdam West but preferred the Bilderberg in Rotterdam."

"The restaurant had poor food poor selection and an extremely po aggressive waitress We had to send food back for poo quality"