3/5 Okay
Cornelia
5 May 2022
Liked: Cleanliness, property conditions & facilities
I stayed at NH as a layover, having a late arrival and early departure from Schipol.
The pros:
proximity to airport, set shuttles times to and from there, friendly drivers. It was fairly quiet inside my room in spite of street activity and airport. The bed was comfortable and I slept well , even though I could hear some movement above my room. The restaurant seemed happy for me to have coffee without buying breakfast.
The cons:
Communication - I sent multiple messages through expedia asking for shuttle information; zero response. I had to phone and pay international roaming to get information. I never could have found where I needed to be without guidance. And it would be so easy to include this at the Expedia info.
Check-in was wierd; staff in training. They didn’t set up my key so I had to come back w all my luggage. Then they said there was water in the room when there wasn’t. Just lacking. And of course - late night- I didn’t have interest in being the trainees Guinea pig.
I might stay again if needed, but would definitely look for other options.
Stayed 1 night in Apr 2022