Zatorland

Amazing service, Ewa was lovely and gave us an upgraded room for free! Facilities were clean and close to the Old Town. Couldn’t recommend it more!

Excellent location. Everything is within walking distance. It was built in the 14th century, most likely as someone's home. It is a boutique "hotel". The ground floor is a Michelin rated restaurant and the floors above have 1 apartment each. From the outside it looks like you are walking into a restaurant. Very interesting concept. We loved it. Food at the restaurant was amazing. Definitely NOT a tourist trap-like restaurant.

Staying here was a terrible experience. Bed is very uncomfortable. The door to the apartment didn’t latch well so it was hard to close. I even came back to my room after an outing and the door was ajar because it didn’t close well. There was no deadbolt to lock it. When I brought up concerns, the staff member was incredibly rude to me and dismissive, which was honestly the worst part of the whole experience. The apartment building is not well maintained and the floors were dirty. Also a smaller thing but there is no separate shampoo and conditioner (just a 3 in one which is not good for your hair!)