The staff was very helpful and caring. The hotel, itself, is a frequently visited place by locals for food, drinks and watching the games (I lived in Zamalek before needing a hotel ;)), and the room was proper and clean. I didn't have an issue because the staff solved it, but they have a wi-fi limit of 250 mb per day which was a bit annoying but, like i said, the staff gave me more access at no cost - very nice of them! It was a good stay and I'd stay again!
everything about this hotel was really great starting from the minute i walked in to the nicest receptionist i have ever met "ABDOU" to the very clean and neat room and the gorgeous view which was more impotent to me, waking up every day looking at great Nile and the beautiful Andalous park. and i actually was so amazed by the food, big variety and so tasty, and how they created their own signature dishes and pastry that so amazing and you will not fine it anywhere else and the service was really nice and clean and of course i will not forget the amazing location on the roof with the nile view and that's all go to the brilliant restaurant manager Ms, Khaled Abdelazeem.. Thank you guys all for the hard work and i will deferentially recommend you to all my friends and family.
I booked and did not notice it said the money would be collected by the hotel, but ok. I took care of that and then the hotel told me that not all the rooms had wi-fi and whilst later I saw the main page said free wi-fi in public spaces, the booking pages of expedia say 'ALL ROOMS INCLUDE FREE BREAKFAST AND FREE WIRELESS INTERNET', which I showed the staff.
I said the room smelt of cigarettes and they said they'd send someone - they never did. Later, I bought water and drinks and noticed the fridge did not work as as you may know, in Egypt you should not drink the water, I called and they never sent anyone even though they said they would.
THIS HAVING BEEN SAID, PLEASE NOTE: I believe the hotel is fine for the price and I think the staff was sweet and nice and they definitely helped with keeping my bags today.
Traveller from Costa Rica
Modern hotel set on the green island of Zamalek between two branches of the River Nile, 10 kilometres from Coptic Cairo …More
An island on the Nile River, Zamalek is known for its gardens, embassies, and ambassador homes. Egypt’s longest concrete building, the Cairo Tower, is in Zamalek, as is the only Opera House in the country. Zamalek also has many waterfront restaurants and casinos. Three bridges connect the island to other areas of Cairo.
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