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"The whole experience in every aspect was classy professional whilst remaining very friendly and relaxed … Will certainly recommend the hotel group .. Thanks Eric Jackie Room 108"

"Stayed here before.... Great hotel and facilities. I dont like the self check in but staff always happy to help. "

"Third time we have stayed at this hotel and it’s always a great stay. Friendly staff, spotless rooms and perfect central location Super comfortable beds and to say it’s in the city centre close to some music venues it’s really quiet and minimal road noise. Nice to see separate bins for recycling in the rooms :) We always park at the Train station which is a two minute walk from the hotel and only £15 to park from Friday morning to Monday which is great value"

"Room was very clean, modern and bed was really comfortable. Free mini bar was a lovely gesture "

"Convenient to rail and castle. Homeless people fighting in front-priceless "

"Lovely hotel and in a great location "

"Great staff who made us feel really welcome. Really nice showers in the room we had and was great value. We paid for the executive room and beds were really comfortable."

"Very good :-)"

"All rooms with views of the river Tyne. Spacious foyer. Large restaurant with plenty of tables."