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"The reason why they lost a star is because of 1 staff member. She told us our room was not ready and she will call us when it was ready. So we went for a walk. But the call never came. Our room was ready & we did not know till after we tried to check in again. Otherwise the restaurant (food & staff), the pool & other amenities were excellent. Everything i would expect from the Crowne."

"My wife and I booked a Deluxe King room but were disappointed with the facilities provided with the room. The external pool was closed. No information was provided in room regarding facilities available. Basic tea and coffee making facilities but nothing extra, like a biscuit! Some information on local facilities etc would have been appreciated. More effort was put into inviting us to a opportunities evening than providing facilities etc in a room that was extremely overpriced when compared to other places we have stayed at in recent times."

"Coffee making facility in the rooms would be great. Otherwise, fantastic"

"Great stay staff were great"

"The room was comfortable and adequate for a one night stay . The bathroom had recently been renovated but some other parts of room looked a little tired, carpet stains. We will stay again ."

"Great amenities for the kids"

"Nice convenient property and coffee shop downstairs. "

"Room very clean and spacious. Food at Franca’s was beautiful"

"Breakfast was amazing! So many healthy, tasty options! "