- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very long way from main hotel,and very dowdy.
Located in Wotton-under-Edge, De Vere Tortworth Court is in a rural location. Berkeley Castle and Thornbury Castle are local landmarks, and some of the area's attractions include Chepstow Racecourse and Cattle Country Adventure Park. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The building and surroundings are beautiful! However, room was not as expected. Bathroom window had mould. We arrived late and went to sleep. Reported this to the reception on the following morning and asked them to change our room. They told us they would do so after checkout time when more rooms will become available. However, no one contacted us back. When I phoned for room service, they told that “the room was far away and couldn’t bring food to our room”. We went to the village to get a take away. Hot water is unpredictable. It went mild to very hot randomly while having the shower. We explained to the manager when we were checking out. He said possible thermostat faulty. Planned for renovations soon. Not very happy that we were given “below standard” accommodation.