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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"The hotel is amazing, decor is lovely and very clean. The staff are super helpful and friendly. The rooms are great"

"A beautiful hotel right on the river. Excellent food and friendly staff."

"Very pleased with our last minute booking. Friendly , relaxed atmosphere. Excellent staff in all areas. Clean and well organised. Food in the restaurant better than most external restaurants. Being vegan/veggie it was really nice to have a decent meal. "

"Friendly staff, very clean room and a quiet place to stay. Food was ok but the wait was too long. "

"Brilliant central location, great rooms, pleasant and helpful staff, plenty of parking available on site. "

"Very clean and comfortable rooms, nice evening menu if a bit limited. Breakfast is fabulous 10/10 "

"Very friendly staff. Great value for the money. Clean room, hot shower. Good location."

"No problems, comfortable stay, bonus no parking fees."