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"The staff were amazing throughout our stay. The family room feels outdated but is still spacious. Our AC wasn’t working but they were happy to move us to different room. The breakfast was nice, standard English breakfast items!"

"We never ate at the hotel it was less expensive elsewhere. Can’t complain except towels need to be renewed. Also hand soap would be nice. Room noisy in the morning because of traffic. Staff should greet customers coming in and out of hotel it’s part of your job!"

"Great property and very helpful staff. It was a much needed break for my family and we made full use of the facilities, gym, pool, restaurants and spa (massage). We loved how the property took small details to accommodate for our family, which included kids size robes / slippers, welcome activity pack and snacks and key was separate individual sofa twin beds. My only comment is regarding the family pool times are limited so it does get congested during those allotted hours and especially during the weekends when families with annual resort passes attend, otherwise it was quite during our stay during normal school hours. Overall amazing stay."

"Beautiful old building in central Cirencester, tastefully decorated and with extremely well trained staff. We ate breakfast and our evening meal there and both were excellent in the lovely brasserie. The spa and gym were at the time closed for refurbishment, but it was only for one night so didn’t affect us. We had a lovely room with a Cathedral view with lots of space and good sized en-suite. Highly recommend-we’ll be back."

"Very long distances to the rooms. All vehicle chargers broken. Overcrowded, especially at breakfast. Breakfast bacon hard and turned over on itself and cemented to itself. £35 steak tough - no information about how many days hung. Small bowls for cereal, small glasses for orange juice. Good variety of cereals at breakfast. Dining areas always very noisy - loud guffaws and very loud conversations. Guests at dinner in Bermuda shorts. Parking too far away from reception. Staff always helpful. Rooms lovely - large and well designed. Good design throughout hotel, especially pottery."

"Super property, lovely room, parking and staff v helpful."

"Was A great stay will book hereagain"

"This hotel is obviously struggling and standards are slipping and corners being cut which is a shame as the building is a lovely example of victorian gothic."

"Yes"