Indoor pool, seasonal outdoor pool
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Reviews of Best Western Ambassador Inn & Suites

2.5 out of 5
Best Western Ambassador Inn & Suites
610 S Frontage Road, Wisconsin Dells, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1002 reviews" "
Rating 8 - Good. 319 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 67 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that would have made it better was a bit later breakfast hours
Stayed 1 night in Apr 2024
Response from AngelW on 16 Apr 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Justin J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here
Stayed 1 night in Apr 2024
Response from AngelW on 10 Apr 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Restaurant next door. Very ckean
Stayed 1 night in Apr 2024
Response from AngelW on 2 Apr 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and so nice! The property itself was dirty and outdated. In our room the nightstand was sticky and some areas don't get cleaned often. The sheets were over bleached that my child got a rash.
Response from AngelW on 2 Apr 2024
Thank you for your comments. I am sorry your stay did not meet your expectations. I will make sure to address your concerns as we value all guest comments and use them to make future stays better.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AngelW on 27 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from AngelW on 26 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Adriana

Travelled with family
Friendly staff
Stayed 1 night in Mar 2024
Response from AngelW on 24 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to everything.
Stayed 1 night in Mar 2024
Response from AngelW on 16 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and compared to similar hotels in Wisconsin Dells, this is one of the best. This hotel may not be the newest or most modern, but it offers everything you need for great stay. Clean and up to date rooms, a nice pool area with hot tub and sauna, a clean and fully equipped fitness facility, and a morning breakfast as good if not better than other hotels. The breakfast staff was polite and welcoming as was the front desk staff. All and all a great vaue and again, probably the best hotel in its category in the Dells. I would highly recommend.
Stayed 1 night in Mar 2024
Response from AngelW on 13 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

yt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good front desk staff
Stayed 1 night in Mar 2024
Response from AngelW on 12 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, comfortable beds, friendly staff. Good value for the money. Easy on and off the highway. Walgreens and a few other places nearby, restaurant next door. Quick check in.
Stayed 1 night in Mar 2024
Response from AngelW on 12 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Darren

Stayed 1 night in Feb 2024
Response from AngelW on 20 Mar 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great service front desk
Stayed 1 night in Feb 2024
Response from AngelW on 24 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly. Good room at a good price.
Stayed 1 night in Feb 2024
Response from AngelW on 22 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AngelW on 21 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AngelW on 15 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice - 2queen beds, table with 2 chairs. No lounge chair. Most outlets worked to charge devices. Decent WiFi. Quiet room, did not hear neighbors or hallway noise. Cleaning staff was helpful and friendly. Breakfast staff was very friendly, kept area clean and well stocked. Check-in staff was courteous and helpful. Pool was pretty big. Hot tub was clean. Sauna was out of service.
Stayed 2 nights in Feb 2024
Response from AngelW on 13 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Eli

It was clean and we got there a little early still had room ready would stay again for the price.
Stayed 1 night in Feb 2024
Response from AngelW on 11 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from AngelW on 10 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

BARBARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There were a few issues. Such as pool water very cold and elevator not working last day. But the staff made everything OK. Very pleasant staff.
Stayed 2 nights in Feb 2024
Response from AngelW on 6 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Georgiana A

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from AngelW on 6 Feb 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Tasana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jan 2024
Response from AngelW on 31 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a last-minute request for a lower level close to a door, handicap type of room and the front desk. Staff was very kind and accommodating to that when we checked in.. They also had suggestions for dinner, etc..
Stayed 1 night in Jan 2024
Response from AngelW on 31 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Joshua

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Price was affordable. Rooms were average
Response from AngelW on 31 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay there again
Stayed 1 night in Jan 2024
Response from AngelW on 31 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

brent

Stayed 1 night in Jan 2024
Response from AngelW on 20 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here. I liked it both times.
Stayed 1 night in Jan 2024
Response from AngelW on 17 Jan 2024
Thank you for your comments and we were happy to see you again! We are glad you had a good stay and hope to see you back soon.

8/10 Good

Elaine

Stayed 1 night in Jan 2024
Response from AngelW on 17 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AngelW on 9 Jan 2024
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from AngelW on 30 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from AngelW on 28 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Thomas

Stayed 1 night in Dec 2023
Response from AngelW on 26 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

Brenda

Stayed 1 night in Dec 2023
Response from AngelW on 25 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from AngelW on 15 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

8/10 Good

lyn

Business traveller
Stayed 1 night in Dec 2023
Response from AngelW on 12 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Glen

Stayed 1 night in Nov 2023
Response from AngelW on 20 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly room was clean and the breakfast was good
Stayed 2 nights in Nov 2023
Response from AngelW on 28 Nov 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Mrs. Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful inn for a good price. Staff very friendly and efficient. Hot free breakfast with eggs, sausage, toast. Frig and microwave in the room. Clean, comfortable. A great experience.
Stayed 1 night in Nov 2023
Response from AngelW on 22 Nov 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Kaleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Fitness center was excellent. Rooms were clean
Stayed 1 night in Nov 2023
Response from AngelW on 18 Nov 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from AngelW on 7 Dec 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Madyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from AngelW on 7 Nov 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

4/10 Poor

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpets dirty, countertops grimy, and fitness center did not have any sanitizer wipes, etc
Stayed 1 night in Nov 2023
Response from AngelW on 4 Nov 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know that we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Clean and safe. I wish there were restaurants within walking distance.
Stayed 1 night in Oct 2023
Response from AngelW on 31 Oct 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I am so happy with my stay. Thank you for making my experience great.
Stayed 1 night in Oct 2023
Response from AngelW on 31 Oct 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023
Response from AngelW on 18 Nov 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Merry

Stayed 1 night in Oct 2023
Response from AngelW on 24 Oct 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Nidhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from AngelW on 24 Oct 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If you're looking for a mostly clean place to sleep for a decent price this it . However sleep was interrupted by noise in the halls and rooms next door. Also they need to have a crew of craftsman that care about details and give each room a face lift.
Stayed 1 night in Oct 2023
Response from AngelW on 24 Oct 2023
Thank you for your comments! We are glad you had a good stay, and will also take your concerns into consideration for future stays. Hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet and shower were not clean. Bed was fine, hotel could use some maintenance but not horrible for the price. Staff was friendly on check in.
Stayed 2 nights in Oct 2023
Response from AngelW on 24 Oct 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know that we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

8/10 Good

Thuy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were hard working and pleasant. You can tell that it was well-supervised and that that they took pride in their work.
Stayed 1 night in Oct 2023
Response from AngelW on 21 Oct 2023
Thank you for your comments! We are glad you had a good stay and hope to see you again soon.