Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful staff, great location, good breakfast

Posted 26-Aug-2015
Great hotel staff, so helpful, & friendly!!!! Room clean enough, mattress a little saggy & pillows could use replacement. Hotel downtown in a good location.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location for downtown activities

Posted 24-Aug-2015
Nice and comfortable but DATED. Room furniture had to be close to orginal when the hotel was a Hyatt Hotel in the beginning. Carpets need either cleaning or replaced in the common areas because of very dark traffic lines. Morning buffet was acceptable. Overall, averge hotel for a sligher higher than average price.
4 out of 5
Recommended
for Everyone
by A verified traveller from Stuart, Fl

Ambulance sirens

Posted 22-Aug-2015
Pros: freindly staff
Cons: reroute the ambulances
Location: great downtown location
The street next to your hotel must be on an ambulance route. We heard the sirens day & night!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Sanford NC

Comfort and Confussion in the Maze

Posted 16-Aug-2015
Pros: Very good room comfort.
Cons: Food service, it was mess and confusing.
Location: NA
Over all the stay was favorable; however there was rerason for concern getting to and from the Convention Center; what a maze. The Elevators to the lower level was slow or not working at all, I found myself outside and trying to find the front entrance to the Center and it was just a mess. Yet again, the stay was overall good, the room was just fine, the maze was my only concern.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was in an ideal location.

Posted 06-Aug-2015
Pros: location and cost and quality of rooms.
Location: The restaurants were within walking distance.
The staff at the hotel was great and very accommodating. Everything was easily assessable. I enjoyed the atmosphere at the hotel.
1 out of 5
by A verified traveller from charlotte, NC

Filthy

Posted 05-Aug-2015
The hotel was a real letdown. The closet door was missing, the microwave was dirty, the shower curtain had mold on it, the floor hasn't been vaccummed, the windows had nasty spider webs and it was terrible overall.
5 out of 5
Recommended
for Everyone
by A verified traveller from Winston Salem

Awesome!

Posted 04-Aug-2015
Staff was friendly and helpful. Breakfast was outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Nice hotel right in downtown Winston-Salem

Posted 28-Jul-2015
Good clean hotel. Good food & 2 free Happy Hour drinks per night. Very small pool. You will need to pay $9.00 to park & stay or $15.00 for in & out privileges for parking per day. Night life limited - A lot of Winston-Salem closes down by Midnight.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great experience!

Posted 05-Jun-2015 on Hotels
The service was excellent. Staff were friendly and always helpful. Rooms were neat and clean, well lit and comfortable. Just wish they had some arrangement with the adjacent parking garage for free parking for their guests.
4 out of 5
Recommended
for Families
by LaCrecia from Hampton,VA

Nice Stay

Posted 05-Jun-2015 on Hotels
Hotel was a little on the old side and very strange how the bathroom was in the bedroom portion of the suite. Trying to sleep with people coming in and out of room to use bathroom was annoying. We had problems with room keys working and was switched from first room due to running toilet and smoky smell in the room, but service was outstanding and got everything fixed for us. Missed happy hour but complimentary breakfast was absolutely wonderful.