Ratings based on 232 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Convention Center

Posted 19-Oct-2016
Pros: Location to convention center
Cons: Our server at the bar acted as if we were bothering him; we had to refill our own drinks, get our own menu and wipe our own table while eating dinner
Great location to convention center, front desk staff was very nice!
3out of 5
by A verified traveller from Morganton , NC

Hotel downtown

Posted 15-Oct-2016
The lady at front desk was unfriendly for no reason. Why work at the hotel if u aren't happy w the job? Don't put it out onto the customer. The walls were peeling, the elevator was outdated. I don't know about the breakfastcuz I was in the hosp overnight n I put my family at this hotel to stay close to where i was
5out of 5
by A verified traveller

Convenient, clean, friendly hotel

Posted 09-Oct-2016 on Hotels
From the minute we walked in the door, the staff was friendly and helpful. The room was very clean and comfortable. The breakfast was amazingly delicious. The overall experience was wonderful and my husband and I can't wait to go back!
5out of 5
by A verified traveller

Great breakfast and staff

Posted 02-Oct-2016 on Hotels
I traveled for business. The breakfast selection was fantastic. It even had an omelette bar. The complimentary evening cocktail and snacks were a very nice ending to our busy day. The staff was very friendly and welcoming. The front desk staff, the breakfast staff, the evening bar staff, everyone was very welcoming and friendly. I would stay again.
3out of 5
by A verified traveller

Nice sized room

Posted 27-Sep-2016 on Hotels
The room smelled old. The room was pretty clean but the shower was moldy. The staff was very polite and friendly!
5out of 5
by A verified traveller

Amplitud de avitación

Posted 26-Sep-2016 on Hotels
Excelente
3out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 22-Aug-2016
The only thing I can say bad was the bed was lumpy
4out of 5
by Tara from Charlotte

Helpful staff

Posted 05-Aug-2016 on Hotels
Every staff member we met was so nice and helpful.
3out of 5
by Angel from Miami

Posted 29-Jul-2016 on Hotels
The AC was not able to cool down the room. Specially on the bigger sleeper sofa area. Other than the AC issue all good.
5out of 5
by Maureen

This traveller left a rating score only Posted 24-Jul-2016 on Hotels