Ratings based on 241 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by Lorinda

This traveller left a rating score only Posted 22-Feb-2017 on Hotels
3 out of 5
by A verified traveller from Connecticut

Room was not cleaned - came and changed towels

Posted 22-Feb-2017
Pros: Not too much
Cons: Inform cleaning staff on how to clean - vacuum - inspect after each stay
disappointed - room was not cleaned - left over items from previous people who stayed - yuck. Construction (loud) right outside our window - every day
4 out of 5
by Lamonte

Posted 06-Feb-2017 on Hotels
We have stayed a few Embassy suites this by far ranks at the bottom. Parking confusing, breakfast not the greatest, hotel arrangement very different from most Embassy suites.
5 out of 5
by Courtney

This traveller left a rating score only Posted 06-Feb-2017 on Hotels
5 out of 5
by A verified traveller

Perfect location!

Posted 17-Dec-2016 on Hotels
With a sitting room and a bedroom the room had two thermostats. If you don't like it switching on and off all night, leave the fan on! Very clean and spacious. Love the 2 free drink happy hour with snacks! Make sure you understand the parking policy upon checking in.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Nov-2016 on Hotels
2 out of 5
by A verified traveller

Disappointed

Posted 12-Nov-2016 on Hotels
The hotel is not to the standard I expected for the price. The facility is getting run down. The bath linens weren't adequate for the guests in our room, even after requesting more. There were huge bags of dirty linens and trash left in the hall overnight. The parking should have been comped, considering the price of the room. The bar and breakfast staff were very friendly.
3 out of 5
by A verified traveller

Posted 28-Oct-2016 on Hotels
It would be great if hotels knew bleach existed. White bathroom grout was black with mildew. A small amount of bleach used in the bathrooms would make so many bathrooms less gross.
5 out of 5
by A verified traveller

Great downtown hotel. I am a repeat customer

Posted 21-Oct-2016 on Hotels
Great hotel. great room. But I suggest you ask for a room overlooking the atrium. The street noise like police sirens can wake you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Convention Center

Posted 19-Oct-2016
Pros: Location to convention center
Cons: Our server at the bar acted as if we were bothering him; we had to refill our own drinks, get our own menu and wipe our own table while eating dinner
Great location to convention center, front desk staff was very nice!