Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Embassy needs some updating

Posted 24-Mar-2016
Pros: Convenience
Cons: Some updating.
Location: Sufficient restaurants.
The staff was comforting but my room was to dark for I prefer natural lighting. The building was a little outdated but the exercise room was good. Parking conveniently attached to the hotel. Various restaurants near the hotel.
5 out of 5
by A verified traveller from winston salem nc

Very nice. Great breakfast.

Posted 17-Mar-2016
Check in was quick. Parking is in a public deck, so that was an added expense. The room was very nice. Breakfast was excellent.
4 out of 5
by A verified traveller from Milwaukee, WI

Winston Salem Embassy Suites

Posted 29-Feb-2016
Pros: Location and amenities.
Cons: n/a
Location: In central Winston-Salem adjacent to the Stevens Center and numerous restaurants.
Very congenial staff always courteous and helpful. Large comfortable suite with complementary drinks and snacks in the evening and breakfast buffet in the morning.
1 out of 5
by A verified traveller from Winter Haven, Florida

Extremely Disappointed Way Over Priced

Posted 27-Feb-2016
Pros: The breakfast that came with the suite was good.
Cons: The decor in the rooms definitely needs to be updated.
Location: We were in Downtown Winston Salem.
We were shocked when we opened the door to our suite! It was awful! Number 1 we were suppose to have a balcony. The decor was so outdated. You would have thought we were at a Motel 6. The furniture was old. The carpet was old and stained. There was nothing in that suite that showed it was a high end hotel. With our suite we were to have unlimited snacks and drinks. They were in a machine and it would hardly work. When working there were few snacks to select. When I told the desk clerk the machine was not working, he was very rude and told me just to get something in the back. The breakfast was good and the shower had great water pressure. We would not recommend this hotel to anyone.
5 out of 5
by Lisa

This traveller left a rating score only Posted 13-Jan-2016 on Hotels
4 out of 5
by A verified traveller

Heart of Downtown very convenient for conferences.

Posted 04-Jan-2016
Pros: Breakfast buffet.
Cons: Update website and explain parking fees.
Great hotel excellent breakfast buffet nice indoor pool and spa. Clean rooms and great handicap access.
3 out of 5
by Jeffrey from Texas

Posted 04-Jan-2016 on Hotels
2nd stay at this hotel in a week. Breakfast was much better than the 1st stay. Got a corner room which was really big. Bathroom was huge, but, got a handicapped bathroom. Whoever installed the plumbing put the rod for the shower way too low. The top of the removeable shower head was only about 5 foot up instead of normally about 6.5 feet up with the bottom of the rod about 3 feet from the bottom of the tub.
3 out of 5
by Jeffrey from Texas

Breakfast not up to par

Posted 04-Jan-2016 on Hotels
4 towels for 5 people and no wash rags. Parking is $15 for overnight, which is pricey. Breakfast was less than what I expect from an Embassy Suites - ran out of a lot of food and took a long time to replinish. Never replinished the hash browns, and this was 1 hour before the breakfast ended. Took over 30 minutes to replinish the scrambled eggs. Bright side was the omlet cook was very friendly.
5 out of 5
by A verified traveller


Posted 03-Jan-2016 on Hotels
今回割引率が高くスイートルームだったため、予約してみました。支払い金額も少なかったため、あまり期待をしておりませんでしたがびっくり! 今までのステイに無い、ウェルカムドリンクの美味しさや、朝食時には注文通りに作ってくれるオムレツなど、サービスが充実しておりました。 また、リビングと寝室が独立タイプだったため、広々とリラックスした時間が過ごせプチ高級感を味わうことができ、子供達も大喜びでした。 観光としては特にこれと行った場所はありませんが、ステイするには非常に良い場所です!
5 out of 5
by A verified traveller from Carrboro, NC

Great hotel for family but even better staff.

Posted 02-Jan-2016
Pros: The best from the hotel was definitely the staff.
Cons: They can improve the A/C-heat units in the rooms. Too noisy during night time. Maybe they are a little bit old.
Location: Right in the middle of downtown surrounded by good restaurants and close to everything.
The hotel is great and in a perfect location. Rooms were clean, with a lot of room and the hotel offered great breakfast and a reception every night with two complimentary drinks per person. Indoor swimming pool was a plus for the kids. We had a problem the second night because there was a group of young people celebrating something and they had a big party. Noisy night, but the staff did their best to solve it (even though is was really difficult) and they did not charge us for that second night when we check out.