Ratings based on 225 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 20-Jun-2018
The cafe along with Starbucks coffee the next morning was great. Our room was very comfortable and arranged efficiently.
3 out of 5
by a verified traveller

Posted 13-Jun-2018
Nice staff, average facilities.
5 out of 5
by a verified traveller

Posted 09-Jun-2018
Ni
Comment from Hotel Management
12-Jun-2018 by Courtyard, Hotel Management
Thank you for leaving feedback.
2 out of 5
by a verified traveller from Washington DC

Small rooms/no free breakfast for all/needs update

Posted 30-Mar-2018
Pros: nothing
Cons: see above
Very disappointing. Rooms are small and tired looking. We were traveling with our 16 year old daughter who slept on a pull out couch--which hadn't been made up and was really of poor quality. I am surprised at this hotel as Marriott usually has higher standards. Especially annoying: no free breakfast/they need to join the 21st century and have a free hot breakfast!
Comment from Hotel Management
03-Apr-2018 by Courtyard, Hotel Management
Mike on Expedia, Thank you for your feedback. We are sorry that you did not enjoy your stay with us. Our king rooms do have a pull out bed that is not made up because it is inside the sofa. The bedding for that is kept in the closet. Some Marriott Brand Hotels do offer a free breakfast while others do not. The Courtyard by Marriott has the Bistro and does not offer a complimentary breakfast. Again, we appreciate your feedback.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 26-Mar-2018
Samantha at front desk was awesome - very friendly and helpful. Room definitely met our needs and we would definitely stay there again.
Comment from Hotel Management
28-Mar-2018 by Courtyard, Hotel Management
Thank you for your review. We are pleased that you enjoyed your stay with us. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by a verified traveller

Nice hotel

Posted 22-Mar-2018
Staff was very friendly and kind, especially since travel kept me from getting there until 11pm.
Comment from Hotel Management
29-Mar-2018 by Courtyard, Hotel Management
Thank you for leaving feedback.
5 out of 5
Recommended
for Everyone
by a verified traveller

Hotel in Winston-Salem

Posted 22-Mar-2018
Wonderful staff, friendly and very helpful. Very comfortable bed and clean rooms.
Comment from Hotel Management
29-Mar-2018 by Courtyard, Hotel Management
Thank you for your review. We are pleased that you enjoyed your stay.
2 out of 5
by a verified traveller from Hartford

Not great

Posted 17-Mar-2018
Our room smelled weird and was very out dated. The area of town was a bit dicey.
Comment from Hotel Management
28-Mar-2018 by Courtyard, Hotel Management
Good Day Bella, Thank you for leaving feedback. I am sorry that you did not enjoy your stay.
2 out of 5
by a verified traveller

Hotel not to standards to be A Marriott

Posted 12-Mar-2018
The room was a king suite the mini fridge was to small the bathroom small room to small this was not a suite!!!! Literally King bed with a mini sofa at the end of bed a 3’ walk way from entrance to bed. A suite is supposed to be roomy and comfortable was very disappointed.
Comment from Hotel Management
29-Mar-2018 by Courtyard, Hotel Management
Thank you for leaving your feedback. I am sorry that you were disappointed that we do not have suites but only standard king guest rooms.
4 out of 5
Recommended
for Everyone
by a verified traveller

close to Wake Forest Uni and LJ Collesseum

Posted 06-Mar-2018
liked the 24hr minimart and bar area, clean and well maintained
Comment from Hotel Management
06-Mar-2018 by Courtyard, Hotel Management
Thank you for staying with us. We are pleased that you enjoyed your stay with us.