Ratings based on 132 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Each of the staff members we encountered were friendly and kind. They were genuine, respectful, and very helpful. I can't remember the last time I had such amazing customer service!
Comment from Hotel Management
08-Mar-2017 by Courtyard, Hotel Management
Good Day Elena, We appreciate your feedback! We are pleased that you enjoyed your stay and we will look forward to serving you in the future. Thank you.
5out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Wake Forest and great place to stay!

Posted 06-Mar-2017
Samantha at front desk was awesome. She took care of all our needs, gave us great tips about area and restaurant and was very accommodating!
Comment from Hotel Management
08-Mar-2017 by Courtyard, Hotel Management
Dear Valued Guest, Thank you for taking the time to leave your feedback. Thank you for staying at the Courtyard Winston-Salem University. We are pleased to have you stay with us.
5out of 5
Recommended
for Everyone
by A verified traveller

Can Walk to Wake Forest Arena

Posted 30-Jan-2017
Pros: Convenient to Wake Forest, friendly staff, nicely decorated, shower and toilet were separate from the vanity area
Cons: Offer free breakfast
Location: Within walking distance to Wake Forest arena
Great experience staying here. Super nice staff and comfortable room. Wish free breakfast was offered though. When I reserved through Expedia, it said breakfast was included, but the hotel actually does not offer that.
Comment from Hotel Management
05-Feb-2017 by Courtyard Marriott, Hotel Management
Good Day Valued Guest, Thank you for visiting the Courtyard Marriott Winston-Salem University. We appreciate your feedback. We do not have a complimentary breakfast because there is an onsite restaurant; however, there are breakfast included packages that can be booked. We look forward to having you stay the next time that you are in the area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
Excellent place to stay!! Especially if dropping your child off at Wake Forest - close to campus. Wonderful staff!
Comment from Hotel Management
28-Jan-2017 by Courtyard Marriott, Hotel Management
Good Day, Thank you for staying at the Courtyard Winston-Salem University. Thank you for taking the time to leave feedback regarding your stay. We enjoy having Wake Forest families stay with us!
4out of 5
by A verified traveller

Posted 27-Dec-2016 on Hotels
Comment from Hotel Management
28-Jan-2017 by General Manager, Hotel Management
Good Day, Thank you for staying at the Courtyard Winston-Salem University. Thank you for taking the time to leave feedback regarding your stay. We look forward to serving you at a later date.
5out of 5
by A verified traveller

Clean, Nice, Safe

Posted 09-Dec-2016 on Hotels
Clean, nice, safe, and very close to Wake Forest University and downtown.
Comment from Hotel Management
14-Dec-2016 by General Manager, Hotel Management
Thanks so much for the 5-Star review and the nice comments. Glad you had a great stay and look forward to having you return on a future visit to Winston-Salem.
3out of 5
by A verified traveller

Nice hotel but RIP OFF

Posted 05-Dec-2016 on Hotels
Stay was fine but the hotel does not have complementary coffee, tea or even water in the lobby! EVERYTHING is for pay. Even at breakfast time!!! That's ridiculous for a hotel of this caliber. Even hotels where you have to pay for breakfast usually have free coffee or water in the lobby.
Comment from Hotel Management
28-Jan-2017 by General Manager, Hotel Management
Good Day, Thank you for staying at the Courtyard Winston-Salem University. Thank you for taking the time to leave feedback regarding your stay. Courtyard by Marriott has the Bistro Restaurant on site so the hotel does not provide a complimentary breakfast. From the Marriott. Com site, you can choose your amenities when searching for a property. If you select “free breakfast”, then you will see the hotels that do provide a complimentary breakfast.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 15-Nov-2016
some things in room like drinking glasses were not clean