Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Disappointing stay

Posted 07-Aug-2016
Pros: Staff at check-in and check-out
Cons: Upgrade room HVAC Better trained breakfast staff.
Location: Good restaurants and tourist attractions.
Breakfast was over priced. Room air conditioner was not working properly--very musty smell in room.and never could cool the room down.
5out of 5
by A verified traveller

Hotel location perfect for my particular job

Posted 25-Jul-2016
Staff was off the chart... Could not have asked for better service. They treated us like they had known us forever. Best service I have ever had anywhere!
4out of 5
by A verified traveller

Nice Hotel

Posted 03-May-2016
We experienced great customer service. The room was very nice and clean.
5out of 5
by Herman from West Virginia

Posted 02-May-2016 on Hotels
Courtyard was great and staff was friendly!
3out of 5
by suzanne from Birmingjam

Posted 09-Apr-2016 on Hotels
No hot water for shower!!!
2out of 5
by A verified traveller

disappointed

Posted 08-Apr-2016 on Hotels
free wifi was not working when I arrived and they were not very helpful. called back hours later, but by then it was on. AC unit made a terrible squeaking noise all night. Great location for me, but will probably not stay there again.
5out of 5
by Mark

This traveller left a rating score only Posted 28-Mar-2016 on Hotels
5out of 5
by A verified traveller

Posted 28-Mar-2016 on Hotels
Everyone was very friendly and the room was comfortable. We enjoyed our stay and would definitely stay here again.
4out of 5
by Nicholas

This traveller left a rating score only Posted 01-Mar-2016 on Hotels
4out of 5
by A verified traveller

One night

Posted 25-Feb-2016 on Hotels
My first impression wasn't great as I moved the ottoman & found a bottle of nasal saline on the floor. I wondered why housekeeping hadn't seen it (had they not vacuumed or had it dropped out of the housekeeper's pocket?). I was only there for one night and had difficulty regulating the room temp. It got very warm in the middle of the night. Staff were friendly and the latte I had was good. The bed was comfortable