Ratings based on 279 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Nov-2017
The staff was not very accommodating...we had to wait for ever for are room
3 out of 5
by A verified traveller

Posted 18-Nov-2017
Dissappointed with the handicap bathroom design. The water from shower runs into the rest of bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge ON

Comfortable one night stay

Posted 10-Nov-2017
Hotel is Situated by I40 outside town. Short drive to “stand on the corner”. We enjoyed a wonderful dinner in Winslow at Los Posadas Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel...Standing on the corner in Winslow, Az

Posted 23-Oct-2017
Pros: Great Staff, clean facilities, easy check in and out...
Cons: The air condition was REALLY loud cause a bit of sleep difficulty..
Nice place to stay with a nice REAL breakfast but could use a larger dining area. Easy to find with good parking. Air conditioning was a bit loud causing some sleep problems. Comfortable bed and great staff. Near by restaurant locations and business in close proximity...
Comment from Hotel Management
26-Oct-2017 by Mark R, Hotel Management
Thank you for your constructive comments. On behalf of our staff, my apologies for the air conditioner noise. We look forward to the opportunity to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Winslow, AZ

Nice clean place to stay

Posted 14-Oct-2017
We found the staff very nice. The hotel itself is right off the highway not in the most beautiful of sites but not a area to be worried about. The hotel was very clean and comfortable. Had a hot breakfast before we left that was included in the price.
Comment from Hotel Management
28-Oct-2017 by mross, Hotel Management
On behalf of our staff, thank you for your gracious comments. Best wishes.
3 out of 5
by A verified traveller

Very nice hotel, but..

Posted 11-Oct-2017
Very nice and clean BW! Unfortunately our car was “keyed” and the scratches were mostly liked caused while parked overnight. I totally agree understant that’s probably not Best Western’s fault but we most likely not return or recommend this hotel to our friends. So sorry to say this since it is a very nice hotel, lovely room, with great staff and great breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to the attractions!

Posted 09-Oct-2017
Great hotel small but well worth the money. Staff were very friendly and looked after us. Great breakfast included also.
Comment from Hotel Management
10-Oct-2017 by Mark R, Hotel Management
Thank you for your comments. We look forward to seeing you again.
2 out of 5
by A verified traveller from Vancouver, WA

Best Western in Winslow, AZ

Posted 06-Oct-2017
Pros: It was decently clean.
Cons: Even though we were 4 persons the bathroom had 4 towels, but only 3 hand towels, only 3 wash clothe and only one soap for the 4 of us.
Location: We went to Winslow to see the giant meteor crater which is nearby.
My husband and I got to the Hotel very late in the evening with our Children on Sept. 30th 2017, we were tired and hungry after a long 11 hour trip. There was no one at the desk. We looked around and waited for 15 Minutes but no one came to check us in. We left to find a Restaurant to eat, after we came back later someone was finally there. When we asked why we couldn't check in at our arrival, the woman told us she had been folding towels. Well, I would expect for them to at least have a bell there one could ring to let the employee know customers had arrived. Very disappointing.
Comment from Hotel Management
10-Oct-2017 by Mark R, Hotel Management
On behalf of our staff, thank you for your constructive comments. You are absolutely correct in that any folding of linens should occur in our front desk area so that we are able to facilitate the checking in of our guests. My apologies to you and your family for the inconvenience we put you through. I have reminded our people of the importance of multi tasking and doing so in a manner in which we still make ourselves available to our guests. Thank you for taking time to comment on our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Sep-2017
Nice, clean hotel with excellent staff. The breakfast is much more than what you get at most hotels.
4 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix

Close to Hwy 40

Posted 05-Sep-2017
Pros: Location to hwy.
Cons: Noisy AC unit. I don't like that Best Western won't apply customer loyalty points if you book through Expedia. We might reconsider staying at BW.
Location: Winslow, Meteor Crater.
Hotel was nice and staff was friendly. Breakfast was OK.