Posted 29-May-2016 on Hotels
Ther service was really nice. The room looked really nice and was far better than the quality inn there in Winslow. The bed was comfy. However, there were two drawbacks. First, the ac barely worked. Literally had it cranked as low as possible with fan on high. Went to the front desk and had to ask for a fan to even make it slightly tolerable. Was traveling with a work companion who is habitually cold and she even said the room never even got cool. On top of being hot all night the door had a serious gap all the way around it so light came pouring into the room. I could see everything clearly. Hot well lit room does not make for a comfortable stay. When I told the front desk in the morning they said they knew the AC'a had problems. All I could say is that if you knew this why not stick us on the second or third floor so I could have at least opened the window to draw in the cool nights air. They said they couldn't refund the money since I had prepared through hotels.com and would have to call to speak to a manager if I wanted a comp room for another night. Hoping they do give me a comp room to make up for it since I travel through there frequently.