Ratings based on 236 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Newer motel in Winslow

Posted 23-Jul-2017
Pros: Clean, new, comfortable.
Cons: Surroundings.
Location: Right off the interstate. Can visit Winslow, and stand on the corner. Also, the meteor site nearby is well worth seeing.
Very new and clean. Location is just an exit off the interstate, not scenic. But great place to spend the night on your travels.
2 out of 5
by A verified traveller

Room not clean

Posted 03-Jul-2017
Floor not vacuumed, hair in the tub. Was given shampoo and lotion, not creme rinse. Didnt realize until putting hand lotion all over my hair...had to get back in the shower, reshampoo to get the lotion out. Glad i brought creme rinse. Would not stay there again if maids dont clean what they should.
Comment from Hotel Management
08-Jul-2017 by Mark, Hotel Management
On behalf of our staff, my apologies to you for your room not cleaned. This is mystifying to us. When one looks at our overall reviews, we do very well with cleanliness. The bottom line is a mistake was made someplace that is absolutely unacceptable. My apologies again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2017
Hotel was quiet and clean. A little away from town but not a far drive at all. Would stay again if we were traveling there. Staff was great. The room was clean and well maintained
Comment from Hotel Management
08-Jul-2017 by Mark, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveller from Mitchell

Standing on a corner in Winslow, Arizona!

Posted 24-Jun-2017
It was an Anniversary Road Trip and found this place on Expedia! There is a lot more little eateries and restaurants that are not listed and the local Denny's didn't even get listed. They also have a very moving 9-11 memorial. The hotel itself was great and very well located.
Comment from Hotel Management
08-Jul-2017 by Mark, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Nice visit

Posted 05-Jun-2017
Nice overnight stay. Felt safe and secure. Close to town, and food options.
Comment from Hotel Management
09-Jun-2017 by Mark , Hotel Management
Thank you for your gracious comments on our hotel. Best wishes and safe travels.
2 out of 5
by A verified traveller from California

Needs Work

Posted 30-May-2017
Cons: Friendlier staff. New linens, repairs in bathroom.
Location: This hotel is in the middle of the desert. I have no idea what was available to see as we were just passing through.
Needs to have a face uplift. Rooms dark, linens were well used and shabby, some were starting to fall apart, shower needed repairs, waited for 5 minutes to get cold water, tub faucets need repairs, bed hard, few amenities, no tea in room, yes there was a little coffee, room relatively clean but very dusty. Staff needed some friendliness added to their personality, the night staff in the morning was very tired and unfriendly.
Comment from Hotel Management
31-May-2017 by Mark, Hotel Management
On behalf of our staff, thank you for your constructive comments. 2 of the comments you made that most concerned me was the unfriendly staff and the lack of cold water. We are known for our outgoing and friendly staff so it is disappointing that you did not see that. My apologies for the issues you were exposed to.
5 out of 5
by Robert

Posted 24-Apr-2017 on Hotels
Quite nice.
4 out of 5
by Susan

Great night's sleep

Posted 23-Apr-2017 on Hotels
Very comfortable room, exceptionally helpful desk person and very good breakfast!
5 out of 5
by Kevin

Nice place to stay.

Posted 22-Apr-2017 on Hotels
The hotel was nice and quiet, clean and well maintained.
5 out of 5
by Bill

Posted 21-Apr-2017 on Hotels
Love the new make over