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"This hotel has an amazing gym / ample car park space / decent breakfast and mostly helpful staff (the guy on the front desk at initial checkin was more than a little disconnected.. so generally very positive. Could be an excellent hotel - however a few chagrins: hot water for shower - takes about 5 minutes to get warm - not hot - just warm. There is a wall heater in the room - but doesn't switch on. Room design - eclectic. has all the right bits but colour scheme doesn't co-ordinate and bathroom design is 1980's with very loud extraction fan. Still a very positive vibe here and I would recommend it"

"Excellent location near the town centre but the hotel is very peaceful. Lovely clean rooms and the staff are very welcoming and friendly."

"Extremely comfortable bed and spacious room. Far too hot and unable to control the heat. No remote control for tv and had to ask 4 times for it when it finally arrived in time for leaving the tv didn’t work as the WiFi was too weak. Bit of a disaster affecting everything as I was travelling solo and relied on the tv for company "

"Was looking forward to a quick dip in the jacuzzi after a long day only to be told last entry was 7.15 when it’s advertised as closing at 8pm. Absolutely devastated and probably won’t bother coming next time due to this as we come for a sporting event that finishes late so the pull of the pool is no longer viable"

"The breakfast was A1, the staff were brilliant, definitely be staying again."

"Nice and clean. Very welcoming staff. Breakfast was great."

"We went for the "privilage" room, the best option they have cause it came with a walk in shower. That was a must as my partner has an injury. We stayed 2 nights, the room was so basic, very similar to the Premier Inn just slightly bigger. So bad points, there was a 1 inch gap still there when you close the window, so it was pointless closing it. You could hear the traffic on the motorway and the wind was still blowing through. As we walked out into a courtyard area, my partner slipped and fell on the floor because it was so slippery. They mopped the outside tiling floor and didn't display wet floor signs. It looks good from the outside but the inside was very basic and you pay way more than its worth."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"There was no one on reception when we arrived (about 10pm) and had to wait ages for someone to come. The room was clean. The staff at breakfast were lovely and so helpful and the breskfast itself was very good."