Reception

Reviews of Mayfair Inn

2 out of 5
Mayfair Inn
101 East Blvd, Corner US 17 & 64 Business, Williamston, NC

Reviews

5.2
Rating 10 - Excellent. 10 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 8 out of 65 reviews" "
Rating 2 - Terrible. 26 out of 65 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and run down. There is junk furniture outside of every room. The room was not cleaned very well. The beds were not made very well walls were missing paint. The shower curtian had mold and not sure what the red stuff was on it. I checked in because i already paid for the room but we did not stay. We left the card keys on the tv and just left. We rented a much nicer room at the Hampton Inn.
Stayed 1 night in Apr 2024

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good luck!

6/10 Okay

Carla

Travelled with partner
Bathroom was not cleaned when we arrived! Also we pre booked a king size bed and when we got there, only double bed rooms were available 😟
Stayed 1 night in Oct 2023

6/10 Okay

Mechelle

Stayed 1 night in Oct 2023
Response from Ammy on 22 Jan 2024
Hi, Mechelle! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

6/10 Okay

Tracey

Business traveller
Disliked: Amenities, property conditions & facilities
Roaches
Stayed 1 night in Oct 2023

6/10 Okay

Christopher

Business traveller
Disliked: Amenities, property conditions & facilities
Would not recommend
Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Hi, Christopher! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Ava

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ammy on 22 Jan 2024
Hi, Edward! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Georgia

Business traveller
Liked: Cleanliness, staff & service
My stay
It was okay but air conditioner had problems
Stayed 3 nights in Sep 2023
Response from Ava on 12 Sept 2023
We are sorry the stay turned out to be an average one, Georgia! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Ava

4/10 Poor

Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3days and they never made the bed or gave us fresh towels. One wing of the building is burnt out. There was no weather stripping under the door so dust from the construction blew under the door constantly. The bathroom mirror has silver coming off the back. The microwave oven brace was broken so the microwave was tilted and we could not use it. The mini fridge had no shelves. The door latch for the bathroom was broken at some time and never replaced so the door did not stay shut and could not be locked. If there is a sign, they never lit it up so it was hard to find. I will never stay here again. I have no idea how they stay in business.
Stayed 3 nights in Sep 2023
Response from Dewi on 12 Sept 2023
Hey, Marie! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

2/10 Terrible

Brista

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Hi, Brista! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ava

2/10 Terrible

Morgan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Barbara on 12 Sept 2023
Hi, Morgan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Terrible

Emily

Stayed 1 night in Jul 2023
Response from Ava on 12 Sept 2023
Sincere Apologies, Emily! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like this place.
Stayed 3 nights in Jul 2023
Response from Ammy on 29 Jul 2023
Hi, Edward! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

Brooklyn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was broken, missing shower curtain, tissues, and coffee maker. Furniture was very worn and placed didn’t look as if it had been cleaned. The area did not seem safe.
Stayed 1 night in Jul 2023
Response from Ammy on 22 Jul 2023
Apologies for the problems you had faced, Brooklyn! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

Dorrell

Business traveller
Disliked: Cleanliness, property conditions & facilities
room door lock didn't work. toilet didn't flush with no one to change the plumbing so they had to change my room. If someone had cleaned the room between guest that problem should have been caught. Linen was dingy. Shower curtain was dirty. Stains all over the room. Broken furniture. Rooms used as storage. I had 2 fridges. I request no smoking but the smell of smoking came from the none working vent in the bathroom. I could go on but will stop here. Moral is if you don't have enough money to afford higher price places, don't make this your stop. Not even for a night.
Stayed 5 nights in Jun 2023
Response from Eva on 10 Jul 2023
We are sorry the stay turned out to be an average one, Dorrell! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

8/10 Good

Teresa

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Older motel but room and bed were comfortable.
Stayed 1 night in Jun 2023
Response from Maria on 21 Jun 2023
Hi, Teres! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Maria

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was atrocious! Bed bugs bit me up bad and the property manager refused to acknowledge that there was an infestation at his motel. I called and ask for a refund and was denied that and he basically called me a liar saying there were no bed bugs yet I have bites all over my back! This is hands down the worst motel I have ever stayed in!
Stayed 2 nights in Jun 2023
Response from Lisa on 24 Jun 2023
We are sorry to disappoint you, Nathan! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 Terrible

Jacob

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Joey on 21 Jun 2023
Sorry for the trouble caused, Jacob! Thanks for notifying us, and we will surely work towards a better guest experience in the future. Regards, Joey

2/10 Terrible

Toussaint

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn't sanitary
Stayed 3 nights in May 2023
Response from Maria on 21 Jun 2023
Apologies for the inconvenience caused, Toussaint! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Maria

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people & handicap friendly!
The place was okay, great on a travel budget, but don’t expect a mint on your pillow. The whole place has a LOT of potential…but, some updates do need made. Part of the hotel that is closed off due to damages—there’s a lot of trash and debris around that end. The older part needs torn down and updates/clean up to surrounding property. The front desk are more than friendly…other guests are friendly. It’s a comfy enough place, I’d stay again. Also, our room was handicap friendly in the shower better than I’ve seen at ANY hotel or resort I’ve ever stayed at…huge kudos for that!
Stayed 1 night in May 2023
Response from Joey on 21 Jun 2023
Thanks for sharing your valuable feedback, Heather! We will surely work on this to enhance your experience in the future. Regards, Joey

2/10 Terrible

Linda A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not what is claim. No po hine, no light at the sink, no suite like i paid for. I didnt get any refund for the m oney i paid for a suite. Thanks to expedia. Drywall in tub/sink. Microwave not working. No remote.
Stayed 2 nights in Apr 2023

10/10 Excellent

chetankumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and great location. I love the staff really friendly and helpful

10/10 Excellent

john

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed with my family,staff was very good, Spacious well appointed and good location, would recommend this hotel to anyone,great for family with kids,location is perfect
Stayed 1 night in Feb 2023

10/10 Excellent

Timicka

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

MARK

Stayed 1 night in Jan 2023

4/10 Poor

kameshia

Disliked: Cleanliness, amenities, property conditions & facilities
The spiders and the roaches
Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ac was peeking water in the inside of the room one came to fix it I had the whole floor wet including the cover for the bed and my clothes
Stayed 1 night in Jul 2022

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience ever.
I would not recommend this hotel to nobody,bugs and ants crawling everywhere and manager would not refund me for the bug in the bed and flying around in the room,please whatever you do,don't stay at this dump,and safety hazzard not smoke detectors in the rooms.
Stayed 1 night in Jun 2022
Response from Nick on 27 Jun 2022
We see this guest 4 room and he complain about all room and if he don’t like room why he not cancel within one hour and he stay in the room and won’t refund All this 4 room another guest stay without any complaint and also we ask about pictures of room with bug but he don’t have any proof and if in room bugs are there why check out next day 11 pm

2/10 Terrible

Phyllis

Disliked: Staff & service, amenities
Stayed 2 nights in May 2022

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Nick on 31 May 2022
We try our level best

10/10 Excellent

Deanna, Mount Airy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Francis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible drug den
It was absolutely horrible I have never seen a hotel that was in this bad of a condition it surprising this hotel is even listed on hotels.com half of the building is burnt down and they're renting out the other rooms long-term where the tenants / drug users hang out in the parking lot and buy your door be parking lot had barely any lighting and on the back side of the building there was broken toilets and burnt furniture from the fire that happened 4 years ago the pool was shut down completely a hazard to anyone that would go near it it was black water with a fence around it but a cinder block holding the fence no lock and burnt broken furniture thrown in it we found feces in the bed smashed roaches on the walls and pubic hair in the sheets there was spiders crawling around in the bathroom and on the walls it was not safe at all we booked it for two nights and only stayed one because we had nowhere else to go the first night we never got under the blankets or even took our shoes off no one took showers because we were all too scaredThere were used heroin needles in the parking lot and a dirty diaper under the dresser absolutely terrifying no one should ever stay here I don't understand how it is not condemned also there was no hot water
Stayed 2 nights in Sep 2021
Response from Nick on 28 Sept 2021
First thing you change room your self and Friday we almost full and nobody complain like you and when you change room and room is not ok why you not come in the office and inform why you complain about building was fire and furniture was burned if you don’t want to stay come in the office and take your money back but don’t Wright wrong review

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When I first got here I paid for a king bed room and when I checked in the room was dirty. The floor hadn’t been vacuumed, the shower was disgusting and so was the sink. The toilet wasn’t cleaned either. Do I asked for the room to be cleaned instead of that happening I was given a two double bed room that was better than the first one but still bad. I was tired and had my daughter with me I didn’t feel like arguing. I would definitely plan ahead because this wasn’t ideal.
Stayed 2 nights in Jul 2021
Response from Nic on 28 Sept 2021
First tell me your name and room number

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It could have been cleaner.
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again - we arrived late and it was the only room they had. Bugs in the room and bathroom. AC stopped working in the middle of the night.
Stayed 1 night in Jul 2021

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Nick on 8 Jul 2021
Thank you for your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst
They did not have reserved room. Shower mold & broken. Dead mango on floor. Would not give any help or compensation. Did not stay.
Stayed 1 night in Jun 2021
Response from Nick on 27 Jun 2021
What is your name so we look for you which room like this and we do better

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a motel in the process of updating. Our room airconditioner did not work. There was only one electric outlet. The hideabed material was ripped. Only one towel. No breakfast, not even coffee. The office was being remodeled. There were concrete blocks in the yard. The pool was green slime.
Stayed 1 night in Jun 2021
Response from nick on 21 Jun 2021
we are not provid breakfast or coffee because of covid-19 and this mention on website sorry for this

8/10 Good

yvonne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Nick on 31 May 2021
thank you we try our level best

8/10 Good

Latesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great it was relaxing just what I needed for 3-day stay
Stayed 2 nights in Apr 2021

2/10 Terrible

Romeo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically Condemned - Run, Run Far Away from here!
This place should be condemned. It looks nothing like the pictures! I almost passed the place because the sign was so faded you couldn't tell what it said; they had to put up a makeshift sign. I booked 2 rooms for 2 days to attend a wedding because they wouldn't put my 3 kids in the same room as my husband and myself. My check-in and check-out was through the security chain of one of the rooms. I had to get new key cards for the second day because they stopped working. There was a mattress on the ground outside the rooms. The pool was disgusting and the pool area was in disrepair. The parking lot was overgrown and cracked. One of the buildings had a collapsed roof. In one room the bathroom door was broken without a handle. The other room did not have a working door lock and to open the door you had to throw your shoulder into it. Coffee pot was missing in one room, the TV was messed up, there was no breakfast offered, and the rooms smelled so strongly of smoke, my son's allergies flared up and he is asthmatic. I tried to plug in my phone to charge it and the outlet sparked. The towels and bedsheets were stained yellow and brown. My husband looked at the reviews while we were there and one of the workers is one of the people that posted a positive review. And to top it all off, i got a knock on my door from a stranger asking if I was familiar with "The Big Man." I want my money back!
Broken bathroom door with no handle
Broken door close-up
Collapsed roof
Mattress and view of collapsed roof
Stayed 2 nights in Apr 2021

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Apr 2021
Response from Nick on 10 May 2021
Thanks

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They definitely either have bed bugs or don’t wash the linen. Spent one night here and I woke up itchy and my face broke out. Never again.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Crystal, Virginia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property had trash bags filled with garbage every and they have roaches
Stayed 3 nights in Jan 2021

8/10 Good

Norman

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2020