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"The location is the winner - people definitely visit to stay in a truly incredible part of the country. This is our second trip in less than a year, and unfortunately Portavadie is looking very tired indeed. I was quite shocked at the lack of cleanliness in common areas (corridor outside our room was gritty with random bits of dirt, and the leisure centre’s changing rooms were grimy and thick with cobwebs!) Customer service felt really indifferent and quite bare-minimum. I truly think our expectations are low in this regard, we’re very self sufficient and don’t expect any special treatment! However, there was just something quite ‘off’ and I think staff in the restaurant and leisure centre could massively benefit from proper customer service training. This is an incredible destination and coming here should feel really special. Unfortunately I think there’s some fundamental details that need some care and attention from management. "

"Basic breakfast, staff lovely, "

"We had a private room which was perfect for our cycling trip, lots of radiators to dry our things and a bike shed out the back. Amenities all grand too"

"Such a fantastic stay and sad to be leaving! A beautiful hotel, set in lovely surroundings. The staff were fantastic very helpful from reception to bar to restaurant. Room was beautiful clean and hotel throughout. Looking forward to staying again "

"Lovely room, friendly to guests and pets, had a lovely stay "

"Nice hotel nice food can’t go wrong "

"We had a wonderful, relaxing stay in the St Ninian’s flat, this was real value for money!! The view was my favourite part. Fully equipped, close to bus stop and super comfy beds. Thanks Lian and Ian! 😁"

"Lovely little town. With safe parking just a few meters from the front door. Room was warm welcoming and quiet. All the amenities were very nice and breakfast was lovely. Easy check in attentive staff. Thank you very much for a lovely stay. "

"The communication from Chris the host was excellent, she was extremely helpful and gave us plenty of extra information about the area. The chalet was clean, comfortable and well appointed, its location was amazing with such beautiful loch walks fantastic for our dog. The local cafe, Inn and locals in general were all so welcoming. I would definitely recommend the chalet to anyone wanting beautiful scenery on your doorstep!"